Unit Supervisor

Harris County; Houston (TX); On-site; USD 66,000 - 81,000; Full time

Job summary

Harris County is seeking a Unit Supervisor for its Residential Services division within the Juvenile Probation Department in Houston. This role oversees housing units and supervises Youth Development Coaches, helping maintain a safe, therapeutic setting for youth in custody.

Qualifications include a High School Diploma or GED with 3 years of related casework, or a BS/BA with 1 year in a juvenile services setting; basic computer skills and confidentiality are required; must be 21+ and hold a

Qualifications

• High School Diploma or GED from an accredited institution.
• Three (3) years of full-time experience in casework, counseling, community or group work in a social service, community, corrections, or juvenile agency that deals with offenders or disadvantaged persons.
• BS/BA from an accredited college or university and one year of full-time paid experience working in casework, counseling, community or group work in a social service, community, corrections, or juvenile agency that deals with offenders or disadvantaged persons.

Responsibilities

• Manage the housing unit operations and directly supervise the Youth Development Coaches of the facility. Ensure adequate staff coverage according to ratios mandated by the Texas Juvenile Justice Department.
• Monitor, coach, and assist staff on departmental interventions and strategies to include point cards, MANDT, TBRI, restorative practices, etc.
• Ensure cleanliness, maintenance, and safety of residential housing units.
• Ensure departmental policies and procedures are adhered to by staff members while carrying out the daily program schedule. Address policy and procedure violations by coaching and training staff members.
• Communicate with visitors, families, volunteers, vendors, and other agencies that conduct business within the facility.
• Enter documentation in the departmental electronic database.
• Review and generate documents, which includes but is not limited to: incident reports, logs, payroll forms, worker's compensation forms, etc. Must ensure that all documentation is submitted within allotted time frames.
• Assist in conducting internal investigations and report findings to the Facility Administrator, Assistant Facility Administrator, Shift Supervisor, and the Texas Juvenile Justice Department.

Skills

Basic computer skills

Confidentiality

Staff supervision

Education

High School Diploma or GED

BS/BA + 1 year experience

Job description

Position Description

About Harris County Juvenile Probation Department (HCJPD)

Harris County Juvenile Probation Department (HCJPD) is the third-largest juvenile justice agency in the country and the second-largest department in Harris County, employing over 1,200 professionals dedicated to youth justice transformation and reform. HCJPD is committed to improving outcomes for youth, reducing racial disproportionality, and ensuring a safe environment for both staff and residents. We continuously innovate by implementing systemic changes to lower detention populations and promote positive youth development.

About Residential Services

The Residential Services Division consists of a Juvenile Detention Center and two post-adjudicated facilities. The facilities house youth who are awaiting court and youth who are placed into the department’s custody by the juvenile courts. The facilities provide direct care and supervision for all youth placed with the department along with providing mental health and behavioral treatment programs.

Position Overview

The Unit Supervisor is a certified Youth Development Coach that manages the housing units in the Harris County Juvenile Probation Department's Residential Facilities. The goal of the Unit Supervisor is to assist in facilitating an environment that encourages and promotes positive change, while providing a safe, secure, and therapeutic environment for the youth placed in the custody of the Juvenile Probation Department.

Duties and Responsibilities

• Manage the housing unit operations and directly supervise the Youth Development Coaches of the facility. Ensure adequate staff coverage according to ratios mandated by the Texas Juvenile Justice Department.
• Monitor, coach, and assist staff on departmental interventions and strategies to include point cards, MANDT, TBRI, restorative practices, etc.
• Ensure cleanliness, maintenance, and safety of residential housing units.
• Ensure departmental policies and procedures are adhered to by staff members while carrying out the daily program schedule. Address policy and procedure violations by coaching and training staff members.
• Communicate with visitors, families, volunteers, vendors, and other agencies that conduct business within the facility.
• Enter documentation in the departmental electronic database.
• Review and generate documents, which includes but is not limited to: incident reports, logs, payroll forms, worker's compensation forms, etc. Must ensure that all documentation is submitted within allotted time frames.
• Assist in conducting internal investigations and report findings to the Facility Administrator, Assistant Facility Administrator, Shift Supervisor, and the Texas Juvenile Justice Department.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call [phone] or email [e-mail]

Requirements

Education and Experience

• High School Diploma or G.E.D. equivalent from an accredited educational institution and
• Three (3) years of full-time experience working in casework, counseling, community or group work in a social service, community, corrections, or juvenile agency that deals with offenders or disadvantaged persons.

OR

• BS/BA from an accredited college or university and
• One (1) year of full-time paid experience working in casework, counseling, community or group work in a social service, community, corrections, or juvenile agency that deals with offenders or disadvantaged persons.

Knowledge, Skills, and Abilities

• Must possess basic computer skills.
• Possess acceptable basic spelling, writing and grammar.
• Ability to establish working relationships with the public and staff members.
• Ability to maintain confidentiality when dealing with sensitive information.
• Must be able to obtain and maintain an active certification as a Juvenile Supervision Officer (Youth Development Officer) in accordance with TJJD requirements.
• Must be 21 years of age.

Licensure

• Must possess a valid Texas Driver's License with appropriate liability auto insurance coverage.

Additional Requirements

• Upon receiving a conditional job offer, all applicants must undergo a criminal background check and drug screening.
• All employees are subject to random drug and alcohol testing, as well as testing based on reasonable suspicion that the employee may be under the influence of a substance prohibited by the county’s drug and alcohol policy during the course and scope of employment.
• In the event of a public emergency declared by the county, staff may be assigned to other duties, facilities, or departments under the supervision of another county department.
• Applicants must be at least 21 years old.
• Employees in this position must possess and maintain a valid Texas Driver's license and maintain liability insurance coverage at least equal to the minimum amounts required by law.
• Certified copies of educational transcripts and/or college credits will be required during the hiring process.
• This position involves working with challenging youth where the use of crisis intervention and de-escalation strategies may be necessary to ensure the safety of both youth and staff.

NOTE

Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Position Type and Typical Hours of Work

• Grant-funded Full-time
• Direct care employees require a flexible schedule to provide coverage for programs.
• May include evenings, weekends, and holidays.
• Hours will be discussed during departmental interview.

Salary

• $ 73,340.80 Annually
• Based on 26 pay periods

Open Position Location

• Residential Services

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.