Case Manager (Employment Navigation)

City-Net; Murrieta (CA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan (401k)

Vision insurance

Life insurance

Referral program

Parental leave

Employee assistance program

Wellness Reimbursement Program

Company Vehicles, iPhones, Laptops, &

Career Pathing, Raises, Recognition &

Job summary

City Net, a nonprofit focused on housing and supportive services, seeks a full‑time Case Manager for Employment Navigation. The role includes coordinating first‑level case management, connecting clients exiting homelessness to meaningful employment, housing, and supportive services.

You will work in a team, drive regionally in a company vehicle, and schedule is 5/8s, Monday–Friday. The position emphasizes data collection, reporting, and building strong community partnerships to achieve permanent

Qualifications

• Must provide career counseling, resume assistance, and interview training to clients.
• Develop and maintain relationships with community employers to maximize job opportunities.
• Conduct job development and job search activities tailored to each client’s interests and needs.
• Provide individualized follow‑along support to help clients maintain employment and create job support plans.
• Must be able to drive a company vehicle and meet insurance requirements (age, license, MVR).
• Authorized to work in the United States for any employer.

Responsibilities

• Match qualified candidates with roles that suit their skills and experience.
• Provide career counseling, resume assistance, and job interview training.
• Establish relationships with employers within the community to maximize job opportunities.
• Conduct job development and job search activities tailored to the client’s interests and needs.
• Provide individualized follow‑along support to help clients maintain employment; create job support plans.

Skills

Career counseling

Resume assistance

Employer relationships

Job development

Follow-up support

MS Office

Communication skills

Education

High School Diploma or Equivalent

Tools

MS Office Suite

Job description

• Base Pay $23.00 - $29.00 / Hour
• Employee Type FT Non-Exempt

Description

Overview : The Case Manager provides first-level case management and supportive services to clients who are exiting street-level homelessness. Case Managers (CMs) who focus on Employment Navigation will seek to connect guests and people experiencing homelessness to meaningful employment, career paths, and sustainable housing. CMs meet clients where they are and support them to achieve their goals.

City Net’s services are housing-focused . CMs also connect guests to appropriate supportive services, including medical treatment, mental health treatment, counseling, and permanent housing. CMs offer care and service coordination in partnership with Lead CMs, other nonprofits, County and City entities, law enforcement, behavioral health services, and medical providers to ensure clients receive the help they need. These services are provided in collaboration with our partners with the intention of assisting clients with obtaining and maintaining permanent housing as quickly as possible.

City Net’s programs follow Housing First and Harm Reduction service models.

Schedule: 5/8s (5 days each week, 8 hour shifts), Monday-Friday This is not a remote position. The incumbent works full-time ( 40 hours /week), with a specific weekly work schedule to be determined in consultation with their supervisor. This position requires daily driving in a company vehicle throughout the region.

Requirements

• Ensure qualified candidates are matched with roles that suit their skills and experience
• Providing career counseling, resume assistance , and job interview training
• Establishing relationships with employers within the community to maximize job and training opportunities
• Conducts job development and job search activities directed toward positions that are individualized to the interests and uniqueness of the people on his/her caseload.
• Provides individualized follow-along support to assist clients in maintaining employment; creates job support plans.
• Must be eligible to drive a company vehicle to transport clients. For insurance purposes, drivers must be at least 25 years of age, have a valid CA Drivers License, and must pass a Motor Vehicle Report
• Desire to make a difference in the lives of our most vulnerable neighbors during this time of uncertainty and beyond
• Empathetic, self-motivated, flexible, and dynamic personality
• Experience cultivating and maintaining productive, professional relationships with various stakeholder
• Understanding the importance of quality and timely data collection and reporting
• Excellent professional boundaries
• Professional verbal and written communication skills (English)
• Strong interpersonal, analytical, and time management skills
• Effective and professional networking and relationship management skills
• Ability to work independently and as part of a team
• Ability to work flexible hours including evenings and weekends
• Proficiency in PCs and Microsoft Office Suite
• Ability to accomplish goals and produce valuable results with minimal supervision
• Ability to handle multiple projects simultaneously while maintaining creativity and strategic thinking and continuing to meet or exceed goals
• Ability to work well with people from diverse backgrounds with varying degrees of experience
• This position may involve variable scheduling including early mornings, late evenings, and weekends. For example, there may be an early morning shift once per week, or a weekly evening outreach. Must be available for this type of variable schedule
• Must be able to pass a background check — at time of hire and throughout employment — in accordance with local laws/regulations
• Must be authorized to work in the United States for any employer

Nice To Have

• Experience interacting with people affected by homelessness, substance use disorders, chronic health, and mental health concerns, domestic and intimate partner violence, and/or human trafficking strongly preferred
• Spanish Fluency
• High School Diploma or Equivalent preferred
• Direct service experience in a shelter, group home, detox/recovery, healthcare, or other location serving vulnerable populations preferred

Summary

Our Organization : City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.

Benefits: We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:

• Health insurance (Anthem HMO and PPO options. City Net pays 100% of the employee premium for our baseline plan)
• Paid time off
• Retirement plan (401k with employer matching contributions)
• Vision insurance
• Life insurance (Employer paid group term life and voluntary life)
• Referral program
• Parental leave
• Employee assistance program
• Wellness Reimbursement Program
• Company Vehicles, iPhones, Laptops, and Tablets
• Career Pathing, Raises, Recognition & Rewards

Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).