Case Manager, Disability Management

Homewood Health; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Homewood Health is seeking a Case Manager to join a collaborative, inter-disciplinary team focused on delivering seamless services and programs to clients. The role involves adjudicating disability absences, facilitating return-to-work, and coordinating referrals with insurers and health professionals.

Ideal candidates have 2–3 years in disability management or health fields, a relevant degree, and strong communication and analytical skills.

Qualifications

• 2–3 years' experience in disability management or health field (STD/LTD).
• Disability Management Certificate/Diploma preferred.
• Bachelor's degree in Psychology, Social Work, Kinesiology or related field.
• Knowledge of disability management principles and processes.
• Familiarity with medical terminology.
• Ability to follow policies and guidelines.
• Strong analytical and detail-oriented skills.
• Excellent verbal and written communication and conflict resolution.

Responsibilities

• Adjudication and case management of short-term and long-term disability absences.
• Facilitate recovery and return-to-work for employees on medical leave.
• Conduct functionally focused telephone interviews with employees.
• Document case files and communicate with team members.
• Liaise with employees, insurers, employers and health care professionals.
• Develop and monitor return-to-work plans.
• Coordinate referrals to health resources.

Skills

Disability management

Communication skills

Analytical skills

Time management

Medical terminology

Education

Bachelor's degree in health field

Tools

Microsoft Office

Custom applications

Outlook

Job description

Job Category: *Allied Health Professionals

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Case Manager you will be an integral part of a collaborative, inter-disciplinary team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What you'll be doing:

• Adjudication and case management of short-term and long-term disability absences
• Facilitate the recovery and return to work of employees on medical leave from worker's compensation, short-term and long-term disability claims
• Perform functionally focused telephone interviews with employees to identify and assess the factors that affect their ability to work
• Regularly document the case files and communicate with team members in order to ensure a strong partnership
• Liaise with the employee, third parties (including insurers), the employer and various health care professionals in an effort to progress the recovery and facilitate a timely return to work
• Develop, facilitate, implement, monitor and modify as required, return to work plans
• Coordinate referrals to appropriate health resources

What we're looking for:

• 2-3 years' experience in disability management, insurance or health related field with STD, LTD
• Disability Management Certificate/Diploma is preferred
• Bachelor's Degree in Psychology, Social Work, Kinesiology or other related health discipline
• Knowledge of Disability Management principles, practices and processes
• WCB experience would be an asset
• Knowledge and experience of the case management process
• Familiarity with medical terminology
• Ability to adhere to established policies, processes and guidelines
• Ability to work independently as well as to contribute actively to team objectives
• Analytical skills with strong attention to detail
• Strong verbal and written communication and conflict resolution skills to interact with employees, employers, team members and treatment providers in a caring, approachable, yet objective manner
• Exceptional customer service delivery skills
• Strong organizational and time management skills
• Ability to proficiently use Microsoft Office (Word, Excel, PowerPoint), Custom applications, internet and Outlook

Why work with us

Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.