Case Manager- Crisis Residence

St. Anne Institute; City of Albany (NY); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA

403(b) retirement plan

Tuition reimbursement

Vacation time

Personal days

Sick time

Holidays observed (11)

Job summary

St. Anne Institute is seeking a dedicated Case Manager for the Crisis Residence, The Beacon. You will coordinate treatment plans, liaise with families and community partners, and support youth progress under clinical direction.

Responsibilities include outreach, documentation, discharge planning, and collaboration with staff meetings. A Bachelor's degree and 2 years in mental health or case management are preferred; a driver’s license is advantageous.

Qualifications

• Bachelor's degree with two years in mental health or case management preferred.
• MA OR MSW in Human Services preferred; MSW preferred.
• Valid driver’s license preferred.

Responsibilities

• Maintain regular contact with assigned youth, family and outside providers.
• Provide non-clinical and outreach services based on needs assessment, including transportation and daily living skills.
• Accompany youth to medical/confidential appointments as necessary.
• Maintain updated progress notes in the agency’s Electronic Health Record system.
• Send out referral packets and assist in discharge planning.
• Assist other case managers with transportation, scheduling, and visitation.
• Attend Crisis Residence/Clinical staff meetings.
• Attend mandatory in-services and trauma-informed trainings.

Skills

Empathy

Problem solving

Communication skills

Education

Bachelor's degree

MA/MSW preferred

Tools

Job description

Mission

St. Anne Institute is a human service agency whose mission is to partner with individuals and families in a supportive and inclusive environment to achieve shared goals and strengthen communities. The vision of St. Anne Institute is to be the leading provider of innovative and equitable human services through the Guiding Principles of Loving, Caring and Protecting.

Case Manager

Crisis Residence – “The Beacon”

Salary Range

$44K-54K

40 hours per week; includes some evenings and weekends

Benefits

• Medical, dental, vision, FSA, voluntary life, STD, LTD, Legal Plan, Pet Insurance available the first of the month following thirty (30) days of employment, 403(B), tuition reimbursement, vacation, personal, sick and 11 observed holidays.

Job Description

Under the direction of the Program Administrator, the case manager coordinates implementation of treatment plans and acts as a liaison between St. Anne Institute, families and the community. The case manager works to achieve change in the youth by influencing the “external” environment such as in the Crisis Residence Program, school and family and works to support the direction taken by clinical therapist who effects changes “internally” in the youth’s thinking, feelings and behavioral choices.

Responsibilities

• Maintain regular contact with assigned youth, family and outside providers
• Provide non-clinical and outreach services based on needs assessment of caseload, including transportation, visitation, assistance with daily living skills, safety planning and additional services as needed
• Accompany youth to medical/confidential appointments as necessary
• Maintain updated progress notes of significant case events, treatment or special meetings and all contacts for assigned youth, family and service providers in agency’s Electronic Health Record system
• Send out referral packets and assist in discharge planning
• Assist other case managers when necessary (transportation, scheduling, visitation)
• Attend Crisis Residence/Clinical staff meetings
• Attend all mandatory in-services and outside workshops as required by the agency plus additional trainings in evidence-based and trauma-informed care

Requirements And Education

Empathetic and an ability to use creative problem solving; strong verbal and written communication skills; Bachelors degree with two (2) years experience in mental health or case management preferred; MA OR MS in Human Services OR MSW preferred; valid driver’s license preferred.

St. Anne Institute is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity.