CASE MANAGER

Comprehensive Healthcare; Yakima (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Vacation and sick leave

Retirement plan

Life and disability insurance

Employee assistance program

Education incentives

Job summary

Comprehensive Healthcare seeks a Case Manager to support outpatient clients across crisis and community settings. The role involves home visits, scheduling and coordinating services, and partnering with treatment teams to develop individualized plans.

Travel throughout the local area is expected. Qualifications include a Bachelor's degree in social work or related field, eligibility for Agency Affiliated Counselor registration, and a valid driver's license with insurance.

Qualifications

• Bachelor's degree in social work, psychology, or related field.
• Must be eligible for registration as Agency Affiliated Counselor.
• Must have valid driver’s license and vehicle liability insurance.
• In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check.

Responsibilities

• Collaborate with each client to create an individualized treatment plan.
• Assist clients with obtaining benefits and community services.
• Serve as protective payee for assigned clients and assist with budgeting and spending tracking.
• Visit clients in their home to deliver medications, check safety, or assist with life skill development.
• Coordinate with other service providers to expedite services and advocate for clients.
• Monitor clients’ progress, symptoms, and medication response.
• Facilitate educational, behavioral health, or skill-building groups.
• Complete all documentation in a respectful, client-centered manner.

Skills

Communication skills

Relationship-building

Knowledge of community resources

Home visits travel

Education

Bachelor's degree in social work, psychology, or related field

Job description

Who is Comprehensive Healthcare? Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in a Case Manager?

Case Managers work within various teams at Comprehensive to provide support and coordination of care to our outpatient clients. Recognizing the complex needs beyond mental health and substance use treatment, Case Managers work with clients to build skills necessary for independent living, self-advocacy, treatment engagement, and social participation. Case Managers support clients and ensure they are connected with the necessary community resources that will enable them to fully engage with and be successful in treatment. To be successful in this role, Case Managers will need excellent communication and relationship-building skills, knowledge of community resources, and comfort with making home visits and traveling locally throughout the workday. This position is part of our crisis team and may work with individuals of any age in crisis. This position provides support and case management services to those seen in crisis placed at the crisis triage center. In addition, this person may provide complete other tasks such as working with walk-in crisis clients, completing crisis follow ups, and going out on crisis outreaches to the community with other crisis staff. Frequent travel throughout the local community is required as part of this position.

Case Manager Duties May Include:

• collaborating with each client to create an individualized treatment plan
• assisting clients with obtaining benefits and community services
• serving as protective payee for assigned clients and assisting with budgeting and tracking spending
• visiting a client in their home or apartment to deliver medications, check on safety issues, or assist with life skill development
• coordinating with other service providers and treatment teams to expedite services and advocate on the client’s behalf
• monitoring clients’ progress, symptoms, and medication response
• facilitating educational, behavioral health, or skill-building groups
• completing all documentation in a respectful, client-centered manner

Qualifications

• Bachelor's degree in social work, psychology, or related field
• Must be eligible for registration as Agency Affiliated Counselor
• Must have valid driver’s license and vehicle liability insurance
• In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening

What Comprehensive Healthcare Can Offer You

Training and Development

• A variety of career opportunities in a wide range of settings with room for mobility and promotion
• Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs

Innovative Program & Services

• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits

• Competitive salaries within our communities and industry
• Healthcare coverage for employee and qualified family members
• Generous vacation, paid holiday and sick leave policies
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
• Agency-funded life and disability insurance program
• Financial incentives to further employee education

Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.