Case Manager - Community Health

Vail Communities; Hopkins (MN); On-site; USD 50,000; Full time

Job summary

Join a leading community-focused organization as a Case Manager - Community Health. This role involves connecting individuals with essential services to promote stability and recovery. With a strong commitment to diversity and inclusion, Vail Communities offers an enriching work environment, competitive benefits, and a chance to make a real impact in the lives of others.

Benefits

Paid time off starting at 2.5 weeks per year

11 company paid holidays

Employee Assistance Program

Paid training & CEU opportunities

Hybrid work model

Free and low-cost ancillary health services

Qualifications

• Experience working with individuals with mental illness or related field.
• Bachelor's degree preferred or 2 years of relevant experience.
• Current Minnesota Driver’s License and automobile insurance required.

Responsibilities

• Provide case management for individuals with serious mental illness.
• Coordinate with housing and community resources to ensure continuity of care.
• Complete documentation and assessments in a timely manner.

Skills

Collaboration

Problem Solving

Community Engagement

Education

Bachelor’s degree in human services or related field

Job description

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This range is provided by Vail Communities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $50,000.00/yr

The Role: Community Health Case Manager Reports to: Manager of Vail Connect and A.O.S FLSA Status: Exempt

Salary Range: $50,000+ based on experience

Do you thrive on solving problems, collaborating with others, and making a real impact in your community. We’re an integrated care team partnering with health systems and managed care organizations to close health gaps, address social needs, and improve lives. As a System Navigator, you’ll do more than link people to services — you’ll guide individuals living with mental illness, substance use, and social challenges toward stability, support, and lasting change. This is your chance to be the connection point between people and the resources that can transform their health and well-being. If you're driven by purpose and ready to make a difference, we’d love to meet you.

Who are we?

Vail is a community for adults with serious mental illness, serving as a single point of access and coordination. We have been serving the Twin Cities for over 40 years! Guided by our mission and core values we offer purpose, direction, and hope.

What do we offer?

Our employees are the best part of Vail. We are pleased to provide a collaborative work environment, a great workplace, a hybrid work model, and great perks and benefits. As our team member you will receive a comprehensive package including free and low-cost ancillary health services for you and your family, and superior work life balance in addition to our full core benefits package. We offer you balance by providing paid time off starting at 2.5 weeks per year, along with 11 company paid holidays,5 personal days, and safe and sick time allowances. Additional offerings include paid training & CEU opportunities, company-issued laptop, and Employee Assistance Program to support employees and their families.

What will you do?

Benefits

The Navigator supports individuals with serious mental illness - often accompanied by substance use disorders, chronic medical conditions, and frequent hospitalizations - by connecting them to essential community resources that promote safety, stability, and recovery. These include housing, mental health and substance use treatment, medical care, insurance, waiver benefits, and support for education and employment. The Navigator ensures continuity of care through referrals, service coordination, discharge planning, and individualized goal setting. Some but not all the duties include:

• Provide intensive, assertive outreach to locate and connect with referred individuals.
• Complete required paperwork and provide referrals and case coordination for individuals receiving services, including mental health, medical, financial, social, vocational, housing, and legal services.
• Complete required documentation, including assessments, crisis plans, releases, and Individual Goal Plans on schedule, per performance standards.
• Provide crisis assistance and intervention, including use of community crisis services.
• See all individuals assigned based on their current needs; prioritize the needs of all individuals receiving services and increase or decrease level of support when needed.
• Co-facilitate housing support groups as scheduled.
• Assist in developing and implement a plan to achieve the desired outcomes, such as housing supports, housing search, and/or specialized assistance programs.
• Reduce the risk of losing housing by providing assistance to access emergency assistance, housing funds, and ongoing support services.
• Assist applicants through application processes for long term support.
• Apply knowledge of tenant and landlord rights and responsibilities and educate and advocate for individuals as needed.
  
  

Candidates must have either two years of experience working with individuals with mental illness; or, have earned a bachelor’s degree in human services or related field along with at least one year of professional or internship experience in the mental health field. Individuals with a Social Work degree must hold valid and current Social Work licensure. Community Health Workers are encouraged to apply. A valid Minnesota Driver’s License, current automobile insurance, and reliable access to a vehicle are required for attending meetings in the office and community; mileage reimbursement is provided.

Our Commitment to Diversity, Equity, and Inclusion

Vail Place is an Equal Opportunity/Affirmative Action employer. We strive to have an anti-oppressive and anti-racist work environment. We embrace diversity, foster inclusion, and do our work through an equitable lens.Persons of color, women, members of the LGBTQ community, veterans, other minorities, and individuals with disabilities are strongly encouraged to apply.

In compliance with the Americans with Disabilities Act, Vail Place will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Mental Health Care

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