Case Manager - Community Guardianship Program

Selfhelp Community Services, Inc.; New York (NY); Ibrido; USD 50.000 - 52.000; Tempo pieno

Descrizione del lavoro

Selfhelp Community Services, Inc. seeks a Case Manager for the Community Guardianship Program in New York, NY. Hybrid, full-time role focusing on assessing client needs, eligibility for in-home services, and care plan management.

The candidate will conduct intakes, provide information on benefits, advocate with agencies, and maintain thorough records using the program data system. Strong communication and organizational skills are essential.

Competenze

• Bachelor's Degree required.
• One year related experience and/or training.
• Excellent communication and listening skills.
• Able to multi-task and work independently with attention to detail.

Mansioni

• Assess clients' needs and eligibility for in-home services and benefits.
• Conduct intakes and screen clients with presenting problems as required.
• Provide information on entitlements and assist in accessing services.
• Maintain complete and accurate case notes in the program data system.
• Prepare documentation, reports, and case files; monitor reassessment and finances.
• Coordinate services and communicate with clients, families and other agencies.

Conoscenze

Excellent communication

Customer service

Attention to detail

Multitasking

Formazione

Bachelor's degree in Social Work

Strumenti

Microsoft Office Suite

Descrizione del lavoro

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Case Manager - Community Guardianship Program

• Posted on November 3, 2026

Locations

Showing 1 location

New York, NY 10018, USA

• Hybrid
• Community Worker-CGP
• Full-Time
• Requisition #: CASEM002098

Description

Position Summary : Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management.

• Conduct intakes and screen clients with presenting problems, if required.
• Provide accurate and appropriate information on benefits, entitlements, programs, and case assistance and assist in accessing services, including referral, counseling clients and advocating and intervening with other agencies on behalf of clients.
• Apply and recertify clients for entitlements and benefits.
• Arrange for the provision of services.
• Use language that expresses respect, patience and understanding when communicating with clients, families and collaterals.
• Fully utilize the program’s data system to maintain complete and accurate case notes, monitor reassessment, client data and contacts, service delivery and financial information.
• Prepare and maintain required documentation in case file.
• Compile statistics, prepare reports and other documentation, and disseminate information when necessary
• Actively participate in supervision and staff meetings.
• Exchange information in a timely manner.
• Complete work assignments thoroughly, accurately and within organizational time frames.
• Assess clients’ social, emotional and environmental status in their home, hospital or institutional setting.
• Develop, implement and follow up on a care plan for clients.
• Provide continuing contact with clients.
• Provide supportive counseling.
• Supervise social work students, as needed.
• Arrange for translation services, as needed, for clients.
• Perform other duties as needed or requested

Salary Ranges: $50,000 - $52,400 per year commensurate with experience

Job Competencies & Minimum Qualifications :

• Bachelor's Degree required
• One year related experience and/or training
• Working knowledge of Microsoft Office Suite and other technology
• Excellent communication and listening skills
• Excellent customer service skills with a focus on treating clients with respect and dignity
• Able to multi-task and work independently with a great attention to detail

Working Conditions/Physical Demand

• Business office environment with phone and computer use; travel via public transportation. This position may have the ability to work from home 2-3 times per week.

Qualifications

Education

Required

Bachelors or better in Social Work.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.