Case Manager - Community Guardianship Program

Selfhelp-Community-Services,-Inc.-27463916; New York (NY); Hybrid; USD 50,000 - 52,000; Full time

Job summary

Selfhelp-Community-Services, Inc. is seeking a Case Manager for the Community Guardianship Program in New York, NY.

The role focuses on assessing clients, determining eligibility for in-home services and entitlements, and managing ongoing case work and care plans. The position requires a Bachelor's degree and strong communication skills; hybrid work arrangement with potential for home-based work 2–3 days per week.

Qualifications

• Bachelor's degree required and related experience helps.
• Strong communication and listening skills are essential.
• Ability to multitask and work independently with high attention to detail.

Responsibilities

• Assess clients' needs and eligibility for in-home services and benefits.
• Provide information on entitlements and assist access to services.
• Develop and follow care plans; maintain case notes and documentation.
• Coordinate with agencies; arrange services and translations as needed.
• Supervise interns or students if required.

Skills

Communication

Customer service

Multitasking

Attention to detail

Microsoft Office

Education

Bachelor's degree in Social Work

Tools

Microsoft Office Suite

Job description

Case Manager - Community Guardianship Program

Job Category: Community Worker-CGP

• Full-Time
• Hybrid

Locations

Showing 1 location

New York, NY 10018, USA

Description

Position Summary: Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management.

• Conduct intakes and screen clients with presenting problems, if required.
• Provide accurate and appropriate information on benefits, entitlements, programs, and case assistance and assist in accessing services, including referral, counseling clients and advocating and intervening with other agencies on behalf of clients.
• Apply and recertify clients for entitlements and benefits.
• Arrange for the provision of services.
• Use language that expresses respect, patience and understanding when communicating with clients, families and collaterals.
• Fully utilize the program’s data system to maintain complete and accurate case notes, monitor reassessment, client data and contacts, service delivery and financial information.
• Prepare and maintain required documentation in case file.
• Compile statistics, prepare reports and other documentation, and disseminate information when necessary
• Actively participate in supervision and staff meetings.
• Exchange information in a timely manner.
• Complete work assignments thoroughly, accurately and within organizational time frames.
• Assess clients’ social, emotional and environmental status in their home, hospital or institutional setting.
• Develop, implement and follow up on a care plan for clients.
• Provide continuing contact with clients.
• Provide supportive counseling.
• Supervise social work students, as needed.
• Arrange for translation services, as needed, for clients.
• Perform other duties as needed or requested

Salary Range: $50,000 - $52,400 per year commensurate with experience.

Job Competencies & Minimum Qualifications:

• Bachelor's Degree required
• One year related experience and/or training
• Working knowledge of Microsoft Office Suite and other technology
• Excellent communication and listening skills
• Excellent customer service skills with a focus on treating clients with respect and dignity
• Able to multi-task and work independently with a great attention to detail

Working Conditions/Physical Demand

• Business office environment with phone and computer use; travel via public transportation. This position may have the ability to work from home 2-3 times per week.

Qualifications

Education

Required

Bachelors or better in Social Work.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.