Case Manager - Children's Services

Southwest Network; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Health Savings and Flex Spending

Paid time off with holidays

403b retirement plan with companymatch

Disability insurance

Life insurance

Employee Assistance Program

Employee Discounts

Family Medical Leave

Hearing Discount Program

Virta Prediabetes Reversal Program

IDShield and Legal Shield Protection

Job summary

Southwest Network, Inc. is seeking a Case Manager to facilitate the Child and Family Team process, coordinating individualized service plans and linking youths to community resources.

You will work closely with families to coordinate behavioral and physical health care, ensuring access to needed supports. The role emphasizes strong communication, organization, and customer service to support youths, families, and providers within the Southwest Network team.

Qualifications

• Must hold one of the specified degrees/certs.
• Certifications listed in the requirements must be maintained.

Responsibilities

• Coordinate Child and Family Team process to support youths with complex needs.
• Develop individualized service plans and link youths to community resources.
• Collaborate with families and partners to coordinate behavioral and physical health care.
• Provide excellent customer service and maintain strong member/family relationships.

Skills

Customer service

Communication

Organization

Critical thinking

Time management

Problem solving

Typing speed

Microsoft Office

Education

Master's or Bachelor's in behavioral health or related field

Bachelor's in non-related field + 1 year related experience

Associate's + 1 year related experience

High school diploma + 3 years related experience

CPR, First Aid, Therapeutic Options certifications

Arizona fingerprint clearance card

Arizona driver's license and car insurance

Minimum age 21

Tools

Microsoft Office

Job description

Come and join the AMAZING Southwest Network Team!

If you are passionate about working with children, young adults, and families and connect easily with other people, this position could be right for you. In the challenging yet rewarding role of a Case Manager, you will facilitate a strategic planning method called the Child and Family Team process. This process supports youths with complex behavioral or emotional needs in achieving their optimum level of wellness through the development of individualized service plans, linkage to community resources, partnership with family members and others involved in their lives, and the coordination of behavioral and physical health care.

A complete job description is available upon request.

REQUIREMENTS

Education, Certification, and Experience Requirements

• Must possess one of the following:
  • Master's or bachelor's degree with a behavioral health or related field
  • Bachelor's degree in a non-related field PLUS one year related experience
  • Associate's degree in any field PLUS one year related experience
  • High school diploma or equivalency certificate PLUS three years' related experience
• Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network).
• Must maintain a valid Arizona state fingerprint clearance card.
• Must maintain a valid Arizona driver's license and car insurance.
• Must be at least 21 years of age.

Knowledge, Ability, and Skills

• Must have the ability to maintain excellent member and family relationships and provide excellent customer service
• Requires effective written, verbal and interpersonal communication skills
• Ability to stay organized and have critical thinking, time management and problem solving skills are a must
• Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
• Ability to type 25 to 40 WPM is preferred
• Must be proficient in Microsoft Office software

COMPENSATION and BENEFITS

• This position is offered at a fair, competitive salary.
• Medical, Dental, and Vision insurance
• Health Savings and Flex Spending account options
• Paid sick, vacation and holiday time (10 paid holidays per year!)
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program and Employee Discounts
• Family Medical Leave
• Hearing Discount Program
• Virta Prediabetes Reversal Program
• IDShield and Legal Shield Protection

When you consider everything—the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others—it could be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.

ABOUT OUR CHILD & ADOLESCENT SERVICES DIVISION

In the treatment of children and adolescents, we are known for getting youth in quickly, treating even the most challenging cases, offering helpful parent and family support, and providing quality, compassionate care. Using the nationally recognized Child and Family Team process and with treatment tailored to each person’s strengths, needs, and culture, youth can stay in the home, be productive in school, and have a hopeful future. Integrated health services address both behavioral and physical health issues, and special programs for teens and young adults help them realize their potential and become independent adults. We also collaborate with the Arizona Department of Child Safety to provide families involved in child welfare with comprehensive service plans which integrate all aspects of care and treatment. All members of the team practice in a manner that is consistently mindful of the 12 Principles of The Arizona Vision for Children.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.