Case Manager Care Coordination

Banner Health; Sun City West (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Flat rate $3/weekend shift diff

Job summary

Banner Health is seeking a Case Manager Care Coordinator (RN or MSW) to coordinate safe, seamless transitions from hospital to home. You will work with patients and families to arrange post-acute services and desired outcomes, leveraging a collaborative team in a 4-day work week.

The role emphasizes discharge planning, utilization review knowledge, and strong advocacy to support patients across the care continuum in a busy Banner Boswell and related centers.

Qualifications

• RN: Bachelor's degree in nursing or higher, active RN license.
• MSW: Master’s in Social Work with LMSW or LCSW or eligible for licensure within 6 months.
• Experience in case management or utilization review preferred.
• Knowledge of discharge planning and community resources.

Responsibilities

• Coordinate patient discharge plans across care continuum.
• Collaborate with physicians, payers, and health-care team to optimize outcomes.
• Educate internal team on case management concepts and practices.
• Identify and resolve barriers to safe transitions from hospital to home.

Skills

Critical thinking

Problem solving

Communication

Time management

Team collaboration

Education

Bachelor's in Nursing

Master of Social Work (MSW)

LMSW / LCSW licensing

Tools

Cerner

CareAware

Microsoft Teams

Windows 11

Job description

Primary City/State:Sun City, ArizonaDepartment Name:Case Mgmt-HospWork Shift:DayJob Category:Clinical CareThe future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you.Join Our Compassionate Care Team as a Case Manager Care Coordinator! We're seeking a dedicated RN or Master Social Worker to make a meaningful impact in patients' lives by coordinating safe, seamless transitions from hospital to home. In this rewarding role, you'll work directly with patients and their families to identify needs and arrange essential post-acute services including home health, durable medical equipment, and rehabilitation placements. Enjoy an excellent work-life balance with a 4-day work week while being supported by a collaborative, team-oriented culture that values your expertise. We provide comprehensive 6-week orientation with experienced preceptors who will guide you through our systems including Windows 11, Cerner, CareAware, and Microsoft Teams—no prior experience with these platforms required. If you're passionate about patient advocacy and want to be part of a supportive environment where you can truly make a difference in discharge planning, we'd love to hear from you!SCHEDULE:Full Time/ 40 HoursMonday-Friday5 8's7:00am- 5:30pmEvery 3 weeks weekend rotation (Saturday & Sunday)Holiday rotations are required in this role Enjoy a flat rate $3/hour weekend shift differentialLOCATION:Banner Boswell Medical CenterBanner Del Webb Medical CenterBanner Del E. Webb Medical Center excels in providing extraordinary health care to residents of the northwest Valley of metro Phoenix and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. With 391 licensed beds, the hospital provides a wide range of services, including acute medical and surgical services as well as intensive care, emergency and urgent care, inpatient/outpatient surgery, cardiac catheterization, neurology, orthopedics, oncology, urology, pulmonary, obstetrics and gynecology, outpatient diagnostic services, and adult behavioral services.POSITION SUMMARYThis position provides comprehensive care coordination for patients as assigned. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for the clinical quality of Care Coordination services delivered by both them and others and identifies/resolves barriers which may hinder effective patient care. The goal is to empower the patient and the family to participate to the fullest of their abilities in the discharge planning process. This position provides developmentally appropriate care for the population that it serves which includes planning for the safe discharge, continuity of care, the ability to recognize and plan for the unique needs of all ages as well as the physically disabled, mentally ill, chronically ill and terminally ill patient.CORE FUNCTIONS1. Manages individual patients across the health care continuum to achieve the optimal clinical care, financial, operational, and satisfaction outcomes.2. Acts in a leadership function with process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes.3. Acts in a leadership function to collaboratively develop and manage the interdisciplinary patient discharge plan. Effectively communicates the plan across the continuum of care.4. Maintains knowledge of Medicare, Medicaid and other program benefits to assist patients with discharge planning and choices. Knowledge of community resources relevant to health care, end of life dynamics, substance abuse, abuse, neglect, and domestic violence.5. Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.6. Educates internal members of the health care team on case management and managed care concepts. Facilitates integration of concepts into daily practice.7. May supervise other staff.8. Has freedom to determine how to best accomplish functions within established procedures. Confers with supervisor on any unusual situations. Positions are entity based with no budgetary responsibility. Internal customers: Patients, families, all levels of nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: Physicians and their office staff, payers, community agencies, provider networks, and regulatory agencies.MINIMUM QUALIFICATIONSRN: Must possess knowledge of case management or utilization review as normally obtained through the completion of a bachelor's degree in case management or health care. Requires current Registered Nurse (R.N.) license in state worked.Social Worker: Requires a Master's Degree in Social Work. Requires a Licensed Master Social Worker (LMSW) (equivalent*) or Licensed Clinical Social Worker (LCSW) or have a MSW with the requirement to become licensed within 6 months of hire date. An equivalent license applies to states that do not recognize an LMSW; therefore, the employee must possess a Master’s Degree and be a Licensed Social Worker.For assignments in an acute care setting, Basic Life Support (BLS) certification is also required.Requires a proficiency level typically achieved with 2 years clinical experience. Must demonstrate critical thinking skills, problem-solving abilities, effective communication skills, and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format. May have to take rotating call based on the acute facility need. For Case Management positions in acute facilities, Banner Registry and Travel positions require a minimum of one year Case Manager experience in an acute care hospital.PREFERRED QUALIFICATIONSCertification for CCM (Certified Case Manager) preferred.Additional related education and/or experience preferred.EEO Statement:EEO/Disabled/VeteransOur organization supports a drug-free work environment.Privacy Policy:Privacy Policy