CASE MANAGER (BSW)

Universal Health Services, Inc.; Augusta (MI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Referral program

Tuition reimbursement

Vision insurance

Job summary

Universal Health Services, Inc. is seeking a Case Manager to provide quality substance abuse case management in a comprehensive program.

The role involves conducting bio-psycho-social assessments, assisting in discharge planning, leading group sessions, and developing group content. The position requires strong communication, organizational, and documentation skills, with experience in intake processes, motivational interviewing, and coordinating care across departments.

Qualifications

• Undergraduate degree in social work, counseling, psychology or mental health.
• Minimum of one year of substance abuse experience.
• Experience with intake, assessments, and discharge planning.
• Experience facilitating groups.
• Knowledge of Motivational Interviewing.
• Ability to document accurately and maintain confidentiality.

Responsibilities

• Assess prospective patients for treatment and determine admission eligibility.
• Assist in discharge planning and group session development.
• Document intake information into the system and maintain accurate records.
• Coordinate transportation and patient introductions to the therapeutic community.
• Collaborate with Admission Center, Utilization Review, Nursing and Residential staff.
• Communicate effectively with patients, families and referral sources.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Conflict resolution

Motivational Interviewing

Multicultural awareness

Education

Undergraduate degree in social work, counseling, psychology or mental health

Tools

MS Word

Excel

PowerPoint

MS Access

Job description

Responsibilities

Position Summary

Case Manager will provide quality substance abuse case management services according to the program’s established policies and procedures. Case Manager conducts bio-psycho-social assessments and any required intake/assessment tasks, assist in discharge planning, conducting group sessions and participates in the development of group content.

Qualifications

Essential Duties and Responsibilities

• May assess perspective patients for treatment, identifying psychosocial, substance use, mental health and medical issues to determine if patient meets admission requirements.
• May complete utilization review pre-certifications based solely on the thorough assessment completed by qualified intake staff member.
• Administers breathalyzer and vital signs upon intake and documents accurate results. May be responsible for making the decision to send patients out to the hospital if required.
• Provides directions or arranges appropriate transportation services as needed to transport patients.
• Responsible for introducing new patients to therapeutic community.
• Explains the evaluation and admission process to the potential patient/referral source and informs patient of necessary items to bring for treatment.
• Documents all intake information into the TIER program including demographics and all appropriate assessments.
• Maintains daily census and provides assessment for appropriate intakes.
• Ensures intake paperwork is complete and accurate. Creates intake files. Files intake-related documents.
• Acts as role model by following program and treatment norms, demonstrating honesty and a willingness to listen to patients’ issues and taking responsibility for own actions.
• Works collaboratively with the Admission Center staff, Utilization Review staff, Nursing Staff and Residential Assistants.
• Communicates and collaborates with nursing department to facilitate an efficient transition of customer into the treatment milieu.
• Maintains professional relations and assures information is communicated effectively with staff as well as to patients, families and referral sources.
• Attends staff meetings as indicated and treatment team meetings when necessary to monitor results.
• Performs all other duties as required or assigned.

Knowledge, Skills and Abilities

• Ability to inspire client confidence in the FRN Staff and the FRN Model of Treatment.
• Ability to consistently demonstrate through conduct and communications the stability required to effectively assist patients and their family members through the FRN Model of Treatment.
• Excellent verbal and written communication skills required.
• Extensive and demonstrated knowledge of substance abuse, group process, and discharge planning.
• Experience in completing assessment and group therapy to adults with addictive and mental health disorders.
• Experience with facilitating didactic and experiential groups.
• Knowledge of or willingness to use Motivational Interviewing techniques.
• Strong verbal and written communication skills and ability to manage high volume of client related paperwork.
• Must have high level of interpersonal skills. Position continually requires demonstrated poise, professionalism, tact and diplomacy.
• Exercise good judgment, apply common sense and successfully handle ambiguity.
• Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.
• Excellent organizational skills with the ability to prioritize workload and meet deadlines.
• Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint). Proficiency in MS Access (or other database program) is preferred.
• Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.
• Knowledge of group process, group facilitation, and conflict resolution.

Education and Experience

• Undergraduate degree in social work, counseling, psychology or mental health and a minimum of one year of substance abuse experience required.
• Minimum of one (1) year of supervised substance abuse experience

Work Environment and Physical Demands

• Sits, stands, lifts and moves intermittently during work hours.
• Must be able to lift, push, pull and/or move up to 50 pounds.
• Ability to be physically mobile, climb stairs, traverse the campus on uneven terrain.
• Position requires substantial work on the computer requiring manual dexterity and visual acuity.
• Ability to read, write and analyze detailed and complex information.
• A current, valid driver’s license and a clean driving record is required for use of company vehicles.
• Due to the 24/7 operational demands, must be available after normal working hours and on holidays to manage emergencies that may arise.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Addiction Medicine

Schedule:

• 8 hour shift

Work setting:

• Inpatient
• In-person

Ability to Relocate:

• Augusta, MI 49012: Relocate before starting work (Required)

Work Location: In person