Case Manager (Bilingual in Russian/English speaking) - UJA Safety Net

Job Board; New York (NY); Hybrid; USD 54,000 - 56,400; Full time

Job summary

Job Board is seeking a Full-Time Case Manager who is bilingual in Russian and English. This role involves assessing clients' needs for in-home services, managing ongoing case work, and providing supportive counseling. The position allows for remote work 2-3 times per week.

Candidates must possess a Bachelor’s Degree and have at least one year of related experience. Excellent communication skills and a commitment to client dignity are essential.

Qualifications

• One year related experience and/or training.
• Ability to work independently with great attention to detail.

Responsibilities

• Assess clients' needs and manage ongoing case work.
• Conduct intakes and provide information and referrals.
• Advocate for clients and arrange provision of services.
• Maintain complete and accurate case notes.
• Facilitate and assist at social and group activities.

Skills

Excellent communication and listening skills

Excellent customer service skills

Ability to multi-task

Working knowledge of Microsoft Office Suite

Education

Bachelor’s Degree Required

Job description

Case Manager (Bilingual in Russian/English speaking) - UJA Safety Net

Job Category: Community Worker- Safety Net

Requisition Number: CASEM002169

• Full-Time
• Remote

Locations

Showing 1 location

Position Summary: Assesses clients' needs and eligibility for in‑home services, entitlements and benefits, and manages ongoing case work and care plan management.

• Conduct intakes, provide accurate information and referrals.
• Screen and assist clients with applications and re‑certifications for entitlements and benefits.
• Assess clients in their home, hospital or other institutional setting as appropriate.
• Advocate on behalf of clients and arrange for provision of services; develop, implement and follow up on care plans.
• Provide supportive counseling to clients as needed.
• Maintain ongoing communication with client, family members and other collaterals as appropriate.
• Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames.
• Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.
• Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner.
• Facilitate and assist at social, recreational and other group activities and events.
• Any other duties assigned.
• Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co‑workers.
• Adheres to the organization’s policy in regards to absenteeism and appearance and health and safety standards.

Salary Range: $54,000 - $56,400 per year commensurate with experience.

Job Competencies & Minimum Qualifications:

• Bachelor’s Degree Required.
• One year related experience and/or training.
• Working knowledge of Microsoft Office Suite and other technology.
• Excellent communication and listening skills.
• Excellent customer service skills with a focus on treating clients with respect and dignity.
• Able to multi‑task and work independently with a great attention to detail.

Working Conditions/Physical Demand

• Business office environment with phone and computer use; travel via public transportation. This position may have the ability to work from home 2-3 times per week.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.