Case Manager (Bilingual English/Spanish)- Behavioral Health

Urban Health Plan; New York (NY); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Fully funded health insurance for you

Family health insurance partially paid

Dental coverage

Vision coverage

Prescription coverage

401(k) with 3% employer contribution

Paid time off including vacation, sick

Personal time and holidays

Flexible Spending Accounts (FSA)

Entertainment discounts

Employee assistance program

Public Service Loan Forgiveness (PSLF)

Fitness discounts

Term life insurance $50,000

Job summary

Urban Health Plan in Bronx, NY seeks a Case Manager (Bilingual English/Spanish) to support behavioral health patients. You’ll provide social services, screenings, internal/external referrals, and advocacy to improve access to needed resources.

Entry-level position requires a Bachelor's degree and fluency in Spanish and English. Onsite, Monday–Friday, with comprehensive benefits and a focus on patient-centered care.

Qualifications

• Bachelor's degree in social work, psychology, human services or related field.
• Entry level case management position; no prior experience required beyond degree.
• Bilingual Spanish/English required.
• Team-player and committed to quality patient service.
• Proficiency with Microsoft Office.

Responsibilities

• Provide case management support to patients, including assigned populations.
• Draft letters for public assistance, housing, IRS, schools as needed.
• Assist with completion of prior authorizations.
• Connect patients with community resources based on site needs.
• Advocate for patients to obtain targeted services.
• Collaborate with colleagues to ensure patient support.

Skills

Bilingual English/Spanish

Microsoft Office

Education

Bachelor's Degree in Social Work, Psychology, Human Services, or related field

Job description

Job Details

Case Manager (Bilingual English/Spanish) – Behavioral Health – Bronx, NY

Posted: 10/23/2026

Job ID: 4633

Job Category: Social Services

Position Type: Employee (Full Time)

Position Summary

The Specialty Case Manager (Bilingual Spanish/English) will be a member of our Social Services department, working in support of patients in our Bronx-based health centers. Specifically, this role emphasized support for our behavioral health department. Behavioral health provides children and adults with comprehensive therapy and outpatient psychiatric support. The Case Manager provides social assistance, general screenings to identify support services needed, provides internal/external referrals, advocacy, and social services for our patients.

Key Duties

• Provides case management assistance to patients including populations as assigned.
• Provides letters to patients including letters for public assistance, housing IRS, schools.
• Supports completion of prior authorizations.
• Provides community based resources to the population based on site/ department/ program need.
• Advocates on patients behalf to obtain specific resources or services including specific or specialized services.
• Works closely with departmental coordinators and team members to provide patients with support.

Minimum Qualifications

• Bachelor's Degree in Social Work, Psychology, Human Services, or related field of study.
• This is an entry level case management position, no previous experience required beyond Bachelor's Degree
• Bilingual Spanish/English, required.
• Team-player and willing to go the extra mile to support patients in our care.
• Proficiency with Microsoft Office.
• Commitment to excellence and to providing quality service to patients.

Work Environment

Onsite, Bronx, NY, Monday to Friday 8:00 am to 5:00 pm.

Compensation

$45,560 per year based on 40 hours per week.

Benefits and Perks

• Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
• Dental, Vision, and prescription Coverage
• 401(k) Retirement Savings (including 3% annual employer contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
• Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
• Entertainment Discount Programs
• Employee Assistant Programs
• Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
• Fitness Discounts and Perks through our medical plan
• $50,000 term life Insurance

About Urban Health Plan

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.