Case Manager - Bilingual

Family & Children's Services; Oklahoma City (OK); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Retirement with employer match

Life insurance

Short & long-term disability

Employee assistance program

Paid time off up to 34 days first year

Job summary

Family & Children’s Services is hiring for a Case Manager role focused on adults diagnosed with severe mental illness and co-occurring disorders. You will coordinate income supports, housing, insurance, and access to transportation, while guiding clients through daily living needs and safety planning.

The position adapts to client needs with monthly to weekly contact. Applicants should have experience in community mental health or related settings and a strong passion for helping vulnerable

Qualifications

• Ability to establish supportive, trusting relationships with individuals with mental illness or substance use issues.
• Respect for client rights and preferences in treatment is essential.
• Strong commitment to helping clients live in community residences with supportive services.

Responsibilities

• Provide services addressing income, insurance, housing, vocational or educational needs.
• Assist with transportation, food, clothing resources, and activities of daily living.
• Deliver crisis intervention and determine safety planning.
• Offer education in money management, symptom education, and interpersonal skills.
• Meet clients where they are, in-person or via telehealth, with varying contact frequencies.

Skills

Relationship building

Empathy

Client rights respect

Education

Bachelor’s Degree in any field

HS diploma or equivalent + 36 months behavioral health experience OR 60 college credits + 12 months behavioral health experience

Job description

• Premium Medical, Dental & Vision Benefits with Zero Cost Options!
• Retirement Savings Program with up to 6% Employer Match
• Life Insurance, Short & Long Term Disability Benefits
• Employee Assistance Programs
• Up to 34 Paid Days Off 1st year!

Current Payrate $45,000-$55,000year!

• Premium Medical, Dental & Vision Benefits with Zero Cost Options!
• Retirement Savings Program with up to 6% Employer Match
• Life Insurance, Short & Long Term Disability Benefits
• Employee Assistance Programs
• Up to 34 Paid Days Off 1st year!

About This Role

• This position works with adults who have been diagnosed with a severe mental illness and/or co-occurring disorder.
• Provide a variety of services for identified needs including but not limited to:
• Income (employment, SSI/SSDI benefits)
• Insurance
• Housing
• Vocational or educational needs
• Access to reliable transportation
• Food and clothing resources
• Activities of Daily Living including personal grooming and hygiene
• Substance use education and appropriate referrals
• Informal supports and leisure activities
• Crisis assessment and safety planning
• Referrals to legal services
• Educate (individual or group setting) a wide variety of skills related to topics such as: money management, symptom education and reduction, interpersonal relationships, maintaining a household, smoking cessation, etc.
• Provide crisis intervention and management as needed.
• Services range in intensity from monthly contact to weekly contact
• Provide services in-person or via telehealth platforms
• Meet clients where they are in terms of current mental health symptoms and treatment preferences
• Gather and complete all CCBHC data metrics as needed.
• To also include all duties and responsibilities outlined in primary CM core job description

Applicants will have previous background working in community mental health, inpatient psychiatric facilities, criminal justice, home health, or similar settings. Strong candidates with a passion for helping individuals with severe mental illness will also be considered.

Requirements

• Case Manager II: Must be a high school graduate or have a HS equivalent + 36 months experience in behavioral health field OR 60 hours college credit in any field + 12 months of behavioral health experience required.
• Case Manager III: Bachelor’s Degree in any field + 6 months experience in a behavioral health field required
• Must have a strong commitment to the right and ability of each person served to live in normal community residences; and have access to helpful, adequate, competent, and continuous supports and services.
• Skills and competence to establish supportive trusting relationships with persons with mental illnesses and/or substance abuse issues and respect for client rights and personal preferences in treatment are essential.
• Must possess a valid Oklahoma Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office.

CCBHC Model of Care

Family & Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.

Utilizing Multi-disciplinary Teams, Staff Work Collaboratively To Provide a Coordinated Effort To Enhance Client Recovery. Robust CCBHC Services Often Result In Better Client Outcomes And Quality Of Care Due To

• Increased access to care and crisis services
• Expanded traditional community mental health and substance use services.
• Added Care Coordination and physical health screening for mental health clients
• Greater access to Social Services for clients’ economic and social needs
• Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.

Drug Free Workplace Policy

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however all employees are subject to the Family & Children’s Services Drug Free Workplace Policy.