Case Manager - Behavioral Health

Denova Collaborative Health; Phoenix (AZ); Hybrid; USD 52,000 - 74,000; Full time

Benefits offered by this job

Comprehensive insurance: medical, EYE,

Retirement plan with company match

Disability insurance

Life insurance

Holiday pay and PTO

Wellness program and employee perks

Job summary

Denova Collaborative Health LLC, based in the Greater Phoenix area, is seeking a Case Manager to support patient care coordination across behavioral health and medical services. The role emphasizes education, self-management support, and timely access to care within a hybrid schedule.

This position requires a relevant degree and experience, with strong communication and teamwork skills. The organization offers a comprehensive benefits package and a focus on whole-person care within a

Qualifications

• Bachelor’s degree with at least 1 year of relevant experience.
• “Associates degree” with a minimum of 2 years in a related field.
• High school diploma with 3 years of related experience may be considered.
• Certified Behavioral Health Technician preferred.
• Strong communication and time management skills.
• Ability to work within an interdisciplinary team.
• CPR/First Aid certification and Arizona fingerprint clearance.
• Experience with EMR systems (AdvanceMD preferred).
• P4P compensation structure familiarity.

Responsibilities

• Provide ongoing case management to patients including coordinating behavioral health and medical services.
• Use motivational interviewing to engage patients and promote health behavior changes.
• Identify community resources to assist patient access to services.
• Collaborate with patients and families to implement care plans with the clinical team.
• Document accurately in EMR and healthcare databases.

Skills

Communication

Time management

Interdisciplinary teamwork

Empathy

Education

Bachelor’s Degree in Counseling, Psychology, or Social Work

Associate’s Degree in related field

High School Diploma or equivalent

Tools

AdvanceMD

Job description

Job Purpose: The Case Manager is primarily responsible for assisting in patient care to promote effective education, self-management support, and timely healthcare delivery to achieve optimal quality and financial outcomes. This individual is a vital member of the Case Management Team and services as an advocate for patient healthcare needs – coordinating care to minimize the fragmentation of healthcare delivery systems and thereby enhancing quality, cost-effective outcomes.

What You Will Do:

• Providing ongoing case management to patients with identified needs, including coordinating behavioral health services, medical care, education, placement, finances, and socialization services.
• Utilizing influencing/motivational interviewing skills to ensure maximum patient engagement and promote lifestyle/behavior changes to achieve the optimum level of health.
• Identifying and effectively utilizing community resources to facilitate patient access to necessary services.
• Collaborating with recipients and their families to implement effective service plans, explaining available clinical options, and coordinating care with the clinical team and other healthcare providers.
• Maintaining accurate and timely documentation using electronic medical records (EMR) and other healthcare databases.
• Assisting patients with overcoming barriers to attending scheduled appointments, ensuring they can access necessary healthcare services.
• Familiarity with Department of Human Services (DHS) regulations and procedures to effectively navigate and coordinate services for patients in need.
• Other duties assigned.

What We Need From You:

• Bachelor’s Degree in Counseling, Psychology, Social Work or a related field preferred, with at least one (1) year of relevant experience.
• An associate’s Degree with a minimum of two (2) years of experience in a related field will be considered.
• High School Diploma or equivalent with three (3) years of related experience may also be considered.
• Qualified as a Behavioral Health Technician.
• Exceptional communication and time management skills.
• Exceptional problem-solving skills and the ability to work within an interdisciplinary team.
• CPR/First Aid certification and a valid Arizona fingerprint clearance.
• You have demonstrated the ability to work independently.
• Work within an EMR system, Advance MD preferred
• This position operates under a pay-for-performance (P4P) compensation structure. Candidates must be comfortable with this unique payment model.

Your Work Schedule:

• Embrace flexibility with our hybrid model: 4 days of impactful virtual engagement and 1 day of meaningful onsite connection.
• Monday to Friday: 8 AM - 5 PM.

Perks of Being Part of Denova:

• Comprehensive low-cost medical, dental, and vision insurance.
• Generous retirement plan with a 4% company match.
• Secure your future with both long and short-term disability options
• Protect your family with life insurance coverage
• Enjoy holiday pay and PTO.
• Protect your future with long and short-term disability options.
• We offer an employee wellness program and fantastic discounts for all Denova team members.
• And there's so much more waiting for you!

Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona.

We provide a “whole person” approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.