Case Manager, Behav. Health

Elwyn; Cranston (RI); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental/Vision benefits

Earned Wage Access

On-the-Job Training

Tuition Reimbursement

Career advancement opportunities

Flexible schedules

Retirement Savings Plan

Job summary

Elwyn in Cranston, RI is seeking a dedicated Case Manager to coordinate health care, behavioral health treatment, social services, advocacy, and community integration for adults. You will assess needs, collaborate with families, and access resources across housing, education, and employment supports.

You will work with a multidisciplinary team, maintain detailed documentation, and ensure timely access to services while adhering to regulatory requirements.

Qualifications

• Associates with sixty (60) credits in psychology or social work; Bacherlor’s preferred.
• Three years’ experience with adults in a behavioral health setting.
• Previous case management experience preferred.
• Knowledge of PA community resources.
• Non-profit human service experience preferred.
• Team player with strong organizational and time management skills.
• Must perform CPR and crisis intervention using agency protocols.
• Experience with Microsoft Office and EHR/EMR systems.
• Must have a valid driver's license and two years driving in the US.

Responsibilities

• Identify service needs during intake and evaluation, including demographic and medical history.
• Coordinate treatment plans with the treatment team and family, including court involvement.
• Assist residents in obtaining services like housing, advocacy, medications, and employment links.
• Enter incidents into reporting systems to maintain compliance.
• Maintain resident financial logs and protect personal funds.
• Monitor caseload and evaluation schedules for service effectiveness.
• Coordinate SSI and DHS authorizations and ensure continuity of services.
• Work with psychiatrists and mental health court representatives on commitments.
• Perform CPR, first aid and crisis intervention as needed.
• Perform other duties as assigned.

Skills

CPR

Crisis intervention

Communication skills

Time management

Team collaboration

MS Office

Education

Associates with sixty (60) credits in psychology or social work

Bachelor's degree in psychology, social work or related field

Tools

EHR/EMR

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Job Description

Elwyn seeks a Case Manager to assist with obtaining, getting access to, and coordinating health care, continued behavioral health treatment, social services, advocacy, educational programs, recreational programs, housing and community integration resources. The Case Manager also evaluates the need for customized services to the individual that will be delivered in the community as well as explores all available resources for the individual.

DUTIES AND RESPONSIBILITIES

• Identify service needs for individuals in the intake assessment and evaluation process, to include but not limited to the collection of demographic information as well as medical and clinical history.
• Coordinate the development and implementation of the treatment plan with active participation from the treatment team, family, court and/or care giver by facilitating interagency team meetings and service planning
• Assist residents and their families in obtaining, accessing, and coordinating needed services in a timely manner, including but not limited to: case management, housing, recreational activities, specialized health and crisis services; educational, community and more intense programs, if required; advocacy; medication management; employment, including the link to the Office of Vocational Rehabilitation (OVR) or job coach; link to or monitor volunteer work and other individualized and/or non-traditional services that best meet the individual's behavioral health needs
• Enter incidents into the internal and external incident reporting system to maintain regulatory compliance
• Maintain resident financial log; track, and secure any personal funds the residents may receive from external or internal services while in the program
• Monitor the effectiveness of service delivery by maintaining the caseload chart, intake assessment, and evaluation schedule
• Obtain, monitor and coordinate all Supplemental Security Income (SSI) and Department of Human Services (DHS) authorizations, verification of benefits, entitlements and secure individuals' accounts to ensure continuity of services
• Work directly with psychiatrist, psychiatric rehabilitation specialist, and the county mental health court representative to manage court commitments
• Perform cardiopulmonary resuscitation (CPR), first aid and crisis intervention techniques using agency-trained protocols
• Perform other duties as assigned

EDUCATION/SKILLS/EXPERIENCE REQUIREMENTS

• Associates with sixty (60) credits in psychology or social work from an accredited institution; bachelor's degree in psychology, social work or a related field from accredited institution preferred.
• Three (3) years' experience working directly with adults in a behavioral health setting.
• Previous case management experience preferred.
• Knowledge of community resources specific to the assigned regions in Pennsylvania.
• Non-profit human service experience highly preferred
• Demonstrated ability to work effectively as part of a team
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Must be able to perform CPR and crisis intervention using agency-trained protocols
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication
• Demonstrated experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report-writer experience preferred
• Experience using and knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR)
• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal