Case Manager

Elwyn; Fall River (MA); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Medical/Dental/Vision Benefits

Paid Training

Tuition Reimbursement

Flexible Schedules

Job summary

Elwyn in Fall River seeks a Case Manager responsible for providing counseling and advocacy to clients with mental illness. This role involves the daily care of clients, developing treatment plans, and ensuring a safe living environment.

Candidates should have a degree in a human service field and previous experience in nonprofit settings is preferred. Elwyn offers benefits such as generous paid time off and flexible schedules.

Qualifications

• Experience working with mental illness and chronic conditions.
• Ability to work effectively in a team.
• Must be able to perform CPR and crisis intervention.

Responsibilities

• Provide daily care and therapeutic support to clients.
• Monitor prescribed medications per guidelines.
• Develop and implement treatment plans based on assessments.

Skills

Client care

Counseling

Crisis intervention

Medication monitoring

Time Management

Attention to detail

Education

Associate or bachelor's degree required

Preferred degree in human services

Tools

Microsoft Office

Electronic Health Record system

Job description

Overview

Elwyn has been delivering support to individuals with autism, intellectual disabilities, and behavioral challenges for over 170 years. As a mission‑driven nonprofit, we create change that helps people lead meaningful, fulfilling lives.

Benefits

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On‑Demand Pay
• Paid On‑the‑Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Job Description

Elwyn seeks a Case Manager. The role includes general daily care of program clients, providing counseling and advocacy in a therapeutic setting to assist clients from youth to geriatric with chronic mental illness and co‑occurring disorders. The goal is to help clients achieve social, economic, emotional, and personal independence to live in the community.

Salary

Up to $23/hour

Duties And Responsibilities

• Understand the signs and symptoms of mental illnesses and intervene therapeutically in a recovery‑based environment.
• Demonstrate knowledge of prescribed medications and monitor them according to Elwyn Adult Behavioral Health state‑specific medication guidelines.
• Maintain client records in accordance with agency policy and procedures.
• Develop, implement, and modify treatment plans based on a comprehensive client assessment.
• Ensure that clients live in a safe and clean environment.
• Provide psychoeducational services to clients and their families as required.
• Meet productivity standards in fee‑for‑service programs.
• Integrate the Prism Model for effective treatment of serious and persistent mental illness into everyday practice and clinical intervention.
• Perform cardiopulmonary resuscitation (CPR), crisis intervention and medication administration using agency‑trained protocols.
• Maintain current state‑mandated training and certifications.
• Provide on‑call coverage, including being on a rotating basis responsible for program coverage when staff members call out and promptly responding to the manager’s call within 15 minutes and be prepared to report to the program within one hour.

Qualifications, Education And Experience

• Associate degree or bachelor’s degree required.
• A degree in the human service field, such as Social Work, Psychology, Rehabilitative Counseling, or a closely related discipline is preferred.
• Previous experience working within and managing a unionized workforce preferred.
• Non‑profit human service experience highly preferred.
• Demonstrated ability to work effectively as part of a team.
• Ability to work in a fast‑paced environment and manage and prioritize multiple, often competing, priorities.
• Demonstrated strong attention to detail.
• Demonstrated strong time management and organizational skills.
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions.
• Must be able to perform CPR and crisis intervention using agency‑trained protocols.
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication.
• Demonstrated (basic, intermediate, advanced) experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report‑writer experience preferred.
• Experience using and knowledge of the Electronic Health Record (EHR) system.
• Must possess a current, valid driver's license in state of residence, have a minimum of two years of driving experience within the United States, and have an acceptable driving record.

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer.

Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.

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