Recovery Advocate

Elwyn; New Bedford (MA); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Generous Paid Time Off

Medical/Dental/Vision benefits

Earned Wage Access/On-Demand Pay

Paid On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities

Flexible Schedules

Retirement Savings Plan

Job summary

Elwyn seeks a Recovery Advocate to join a multidisciplinary team serving Adult Community Clinical Service (ACCS) clients. You will assess, plan, coordinate, and provide treatment and support under supervision. The role emphasizes housing access, daily living support, and trauma-informed care.

The position offers up to $23/hour and requires a bachelor’s degree or equivalent experience, with strong communication and teamwork to help clients achieve independence and stability in the community.

Qualifications

• Bachelor's Degree in a related field preferred or HS Diploma/GED with 2–3 years of field experience.
• 3+ related experience working with individuals with mental health conditions preferred.
• Knowledge of ACCS model training and policies.

Responsibilities

• Provide recovery advocacy as part of a multidisciplinary team.
• Develop and coordinate Community Service Plans with clients and team.
• Coordinate case management and connect clients to housing and daily living supports.
• Document progress in the EHR and communicate with clients, families and partners.
• Apply Housing First approach and de-escalation techniques when needed.
• Perform other duties as assigned.

Skills

Communication

Empathy

Case management

Teamwork

Problem-solving

Organizational skills

Education

Bachelor's Degree or HS Diploma + 2-3 years experience

Job description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Responsibilities

Elwyn is currently seeking a Recovery Advocate to serve as a member of a multidisciplinary team, utilizing your skills and experience to assess, plan, develop, coordinate, and provide treatment, rehabilitation, and support services to Adult Community Clinical Service (ACCS) clients under the clinical supervision of the team leader, assistant team leader, and other mental health professionals. A team member equally shares the responsibility to perform various activities and interventions that support (ACCS) clients in the community.

SALARY: Up to $23/Hour

ESSENTIAL FUNCTIONS

• Integrates the Prism Model for effective treatment of serious and persistent mental illness, into everyday practice and intervention.
• Provides person-centered, strength-based, trauma-informed care
• Ensures that clients receive effective, understandable, and respectful care that is provided in a manner compatible with client's cultural beliefs and practices and preferred language
• Along with the team, on an ongoing basis, reviews the required outcomes to evaluate community tenure and independence.
• Provides service coordination (case management) for an assigned group of clients, including coordination and monitoring of activities, assumes responsibility for, implementing, evaluating, and revising the overall Community Service Plan in collaboration with the client and team; symptom management, works with the clinical team, ensuring immediate changes are made in the Community Service Plan as clients' needs change; educate and support clients' families, and advocate for clients rights and preferences.
• Practices a Housing First approach
• Utilizes evidence-based assessment tools that support matching a client's needs to their services
• In partnership with the client and team, develop the Community Service Plan.
• Provides de-escalation techniques to aid the client (s) in managing a crisis, providing intervention to decrease risk, manage symptoms, and maintain safety
• Participates in the Daily Organizational Meeting
• Documents client progress, activities, and outreaches in the Electronic Health Record
• Practices engagement skills across the adult lifespan
• Support: provides practical help and support, advocacy, coordination, problem-solving, training, and supervision to help clients obtain the necessities of daily living; assist clients in finding and maintaining safe housing, coaches clients to learn and carry out ADLs, assist and support clients to perform household activities, including house cleaning and laundry, teach money-management skills, nutrition education, meal planning, grocery shopping, access transportation, help clients to have and efficiently use primary care, dentist, and other medical specialist, support clients with structuring their time (community resources, social and leisure activities, hobbies, etc.)
• Awareness of and offers a range of valuable community activities and linkages that support the client's Community Service Plan.
• Performs other duties as assigned

QUALIFICATIONS, EDUCATION AND EXPERIENCE

• Bachelor's Degree in a related field is preferred or High School Diploma or GED required with 2-3 years of field experience in a similar position.
• 3+ related experience working with individuals with mental health conditions, preferred
• Preference will be given to candidates that meet the cultural and linguistic needs of the geographic area
• Relevant Post-job Offer Testing/Conditions
• Knowledge and practice of FHR, DPH, and DMH policies, regulations, and standards.
• Must complete ACCS Module Training within 30 days of hire
• Participate in other ELWYN required/ recommended training according to the training calendar
• Meet or exceed professional development goals
• Strong communication skills to effectively interact with clients, team members, and external partners
• Empathy and compassion to understand and support the needs of clients
• Problem-solving skills to address challenges and find effective solutions
• Teamwork and collaboration to work effectively within a multidisciplinary team
• Adaptability and flexibility to respond to changing needs and environments
• Organizational skills to manage multiple tasks and responsibilities efficiently
• Demonstrates fidelity to the ACCS model
• Ability to make contacts and establish relationships with internal and external supports that allow for the program to function within the more extensive system
• Ongoing education and training in culturally and linguistically appropriate service delivery

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] let us know the nature of your request and your contact information.

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