Case Manager Assistant (Personal Injury)

West Coast Trial Lawyers; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health savings account (HSA)

401(k) plan with employer matches

Paid time off

Sick leave

Job summary

West Coast Trial Lawyers in Phoenix, AZ is seeking a detail-oriented Case Manager Assistant to support our Pre-Litigation team. This entry-level role offers hands-on experience in a fast-paced personal injury environment and room to grow within the firm.

You will work with Case Managers and Attorneys to manage day-to-day pre-litigation tasks, including client communication, file organization, and administrative support, ensuring timely progress and accurate record-keeping.

Qualifications

• 1-4 years of experience in a legal support role within a personal injury firm.
• Working knowledge of personal injury case processes and documentation.
• Strong written and verbal communication with clients, attorneys, and staff.

Responsibilities

• Assist case managers with day-to-day pre-litigation case support and file management.
• Organize and maintain case files, correspondence, and documentation.
• Request, track, and follow up on records, documents, and client information.
• Communicate with clients to gather information and provide updates.
• Update case notes and maintain accurate records in the case management system.
• Coordinate internal tasks and deadlines to support timely case progression.
• Assist with preparing demand packages and other pre-litigation materials.

Skills

Litigation support

Case management

Data entry

Communication

Microsoft Office

Tools

Microsoft Office

Outlook

Job description

Description

West Coast Trial Lawyers is a top-ranked personal injury firm known for its aggressive litigation approach and proven trial results. With over $1.7 billion recovered for clients, we handle complex, high-stakes cases against major corporations and insurance companies.

Job Type

Full-time

Description

West Coast Trial Lawyers is a top-ranked personal injury firm known for its aggressive litigation approach and proven trial results. With over $1.7 billion recovered for clients, we handle complex, high-stakes cases against major corporations and insurance companies.

Position Overview

We are seeking a detail-oriented and motivated Case Manager Assistant to support our Pre-Litigation team. This is an excellent entry-level opportunity for someone looking to grow within the legal field and gain hands‑on experience in a fast‑paced personal injury environment.

The Case Manager Assistant will work closely with Case Managers and Attorneys to support the day‑to‑day management of cases including client communication case organization and administrative support throughout the pre‑litigation process.

Responsibilities

• Assist case managers with day‑to‑day pre‑litigation case support and file management
• Organize and maintain case files, correspondence, and documentation
• Request, track, and follow up on records, documents, and client information
• Communicate with clients to gather information, provide updates, and ensure required documents are received
• Update case notes and maintain accurate records in the firm's case management system
• Coordinate internal tasks and deadlines to support timely case progression
• Assist with preparing demand packages and other pre‑litigation materials, as needed
• Provide general administrative support to the pre‑litigation team

Requirements

• 1-4 years of experience as a Litigation Assistant, Legal Assistant, Case Manager Assistant, or in a similar legal support role within a personal injury law firm. Prior personal injury experience is required
• Working knowledge of personal injury case processes, terminology, and documentation
• Proficient in Microsoft Office and Outlook, with strong organizational and time‑management skills
• High attention to detail and the ability to manage multiple priorities in a fast‑paced, deadline‑driven environment
• Strong written and verbal communication skills, with the ability to interact professionally with clients, attorneys, and staff
• Reliable, punctual, and accountable, with a strong work ethic and consistent follow‑through
• Comfortable handling sensitive and confidential information with discretion
• Ability to quickly learn and follow established firm processes and procedures
• Bilingual in English and Spanish is a plus

Hourly Range: $20.00-$25.00, depending on experience

West Coast Trial Lawyers offers health, dental, and vision insurance, life insurance, a health savings account (HSA), a 401(k) plan with employer contributions, paid time off, and sick leave

• health, dental, and vision insurance
• life insurance
• a health savings account (HSA)
• a 401(k) plan with employer contributions
• paid time off
• sick leave

Salary Description

$20.00-$25.00 per hour, depending on experience