Case Manager Assistant

baystatehealth; Springfield (MA); On-site; USD 29,000 - 39,000; Part time

Benefits offered by this job

Excellent compensation

Low-cost medical, dental and vision

Generous PTO

Continuing education support

403b retirement with company match

Wellbeing programs

Job summary

Baystate Health in Springfield, MA is seeking a Part-time Case Management Assistant to support care coordination. You will work with patients and Case Managers to document clinical and regulatory information and collaborate with internal and external partners on financial advocacy.

The role includes chart audits for Medicare and coordination with insurers to ensure smooth transitions for post-acute care and scheduling follow-ups.

Qualifications

• High School Diploma or GED required; associate degree preferred.
• 2–5 years experience in a health-related field.
• Insurance/payer experience preferred.
• Basic knowledge of medical terminology.

Responsibilities

• Collaborate with patients and Case Managers to document clinical and regulatory information.
• Coordinate with internal and external partners on financial advocacy for the patient/organization.
• Audit charts for Medicare requirements and communicate regulations.
• Assist with follow-up appointments and post-acute/transitional planning care needs.
• Coordinate with insurance companies, accountable care organizations, home care agencies, SNFs, DME vendors, and transportation agencies.

Skills

Health-related work experience

Insurance/payer experience

Medical terminology knowledge

Education

High School Diploma or GED

Associate degree preferred

Job description

What you will do:

• The Case Management Assistant will work collaboratively with patients and Case Managers to communicate and document accurate clinical and regulatory information.


• Collaborate with internal and external partners to address financial advocacy for the patient/organization.


• Audit Charts for Medicare requirements and communicate regulations effectively.


• Assist with follow-up appointments and telephone calls and other post acute/transitional planning care needs.


• Support coordination with representatives from insurance companies, accountable care organizations, home care agencies, skilled nursing facilities, durable medical equipment companies, and transportation agencies.

What you will need:

• High School Diploma or GED requires. Associate degree preferred.


• Two years to five years prior experience a health-related field.


• Insurance/payer experience preferred.


• Basic knowledge of Medical Terminology.

What you need to know:

• Part-Time 16 hrs. a week


• Must be available to work between 8:00 AM- 4:30 PM, Monday through Friday, and every fourth weekend, with 1-2 holidays a year.


• Location - Baystate Medical Center- 759 Chestnut Street, Springfield.

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation High-quality, low-cost medical, dental and vision and life insurance


• Generous PTO


• Continuing education support and reimbursement


• 403b retirement company match & annual company contribution based on years of service.


• Wellbeing programs that include but are not limited to mental, physical, and financial health.


• Pet, home, auto and personal insurance


• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!


• Wellbeing programs that include but are not limited to mental, physical, and financial health.

Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

We strive to be the place where we can help you build the career you deserve

OUR COMPENSATION PHILOSOPHY

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typicaly, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$20.79 - $23.90 - $28.08

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.