Case Manager-Adult

Miside; Detroit (MI); On-site; USD 60,174,000 - 78,799,000; Full time

Job summary

Miside in Detroit seeks an experienced social services professional to advocate for concrete community services, develop service plans, and coordinate linked care across providers. The role supports adults in navigating benefits and mental health systems.

Under supervision, you will monitor progress, reassess needs, and document activities while meeting productivity standards. A Bachelor's in a related field and CPR/First Aid are preferred, with QMHP credentialing beneficial.

Qualifications

• Bachelor's Degree in Social Work, Psychology, or related field.
• Current CPR/First Aid Certification, preferred.
• 1 year experience working with adults and families, preferred.
• Ability to be credentialed as a QMHP (Qualified Mental Health Professional).

Responsibilities

• Ensure consumers are receiving eligible SSI, Medicaid, and other medical and insurance benefits.
• Assist and educate consumers with necessary concrete services.
• Support development of coping skills in community to enhance quality of living and prevent hospitalization.
• Increase consumer participation in CMH aftercare and support services.
• Assess, diagnose, and evaluate; participate in Person Centered Treatment Planning.
• Act as consumer advocate for identified needs to support mental health.
• Coordinate care with internal and community-based treatment services.

Education

Bachelor’s Degree in Social Work, Psychology, or related field

Job description

Job Details

Level: Experienced
Job Location: Detroit, MI 48219
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $21.00 - $27.50 Hourly
Travel Percentage: Up to 50%
Job Shift: Day
Job Category: Nonprofit - Social Services

This position acts as an advocate for needed community services when the consumer is in need of concrete services. Core elements of this position include: (1) service plan development; (2) linking and coordination services; (3) advocacy and education provided to consumer to assess needed services and obtain concrete needs; (4) re-assessment and follow-up; (5) monitoring, linking, and coordinating of all services provided to the consumer. The person in this position works with a great deal of professional independence under the general guidance and supervision of the Adult Outreach Services Manager

Duties and Responsibilities

• Ensure consumers are receiving eligible SSI, Medicaid, and other medical and insurance benefits
• Assist and educate consumers with necessary concrete services
• Support development of coping skills, in community, to enhance quality of living, prevent psychiatric hospitalization and/or re-hospitalization
• Increase consumer participation in CMH aftercare and support services
• Assess, diagnose, and evaluate
• Participate in Person Centered Treatment Planning
• Act as consumer advocate for all identified needs to support mental health
• Enhance continuity of services with multiple providers to ensure health needs, safety issues, legal, DHS, and other pertinent individual issues are addressed
• Monthly monitoring of all services provided to consumer
• Coordinate care with other internal and community-based treatment services
• Responsible for meeting direct service productivity and documentation standards per agency and program expectations
• Maintain consumer case record, prepare reports and correspondence with professionalism, in a timely manner
• Must meet agency productivity/performance standards
• Other tasks and responsibilities, as assigned

Qualifications

• Bachelor’s Degree in Social Work, Psychology, or related field
• Current CPR/First Aid Certification, preferred
• 1 year experience working with adults and families, preferred
• Ability to be credentialed as a QMHP (Qualified Mental Health Professional)

MiSide is an equal opportunity employer that is committed to diversity, equity and inclusion for both our employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.