Case Manager-Adult

MiSide Community Impact Network; Detroit (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

MiSide Community Impact Network in Detroit seeks a community services advocate to develop service plans, coordinate linking of care, and educate consumers about available benefits. The role emphasizes independent work under supervision, monitoring of services, case record maintenance, and collaboration with mental health providers to improve outcomes.

The candidate will ensure benefits access, support concrete services, and promote coping skills in the community to prevent hospitalization, while

Qualifications

• Bachelor’s Degree in Social Work, Psychology, or related field.
• Current CPR/First Aid Certification, preferred.
• 1 year experience working with adults and families, preferred.
• Ability to be credentialed as a QMHP (Qualified Mental Health Professional).

Responsibilities

• Ensure consumers are receiving eligible SSI, Medicaid, and other medical and insurance benefits.
• Assist and educate consumers with necessary concrete services.
• Support development of coping skills, in community, to enhance quality of living, prevent psychiatric hospitalization and/or re-hospitalization.
• Increase consumer participation in CMH aftercare and support services.
• Assess, diagnose, and evaluate.
• Participate in Person Centered Treatment Planning.
• Act as consumer advocate for all identified needs to support mental health.
• Enhance continuity of services with multiple providers to ensure health needs, safety issues, legal, DHS, and other pertinent individual issues are addressed.
• Monthly monitoring of all services provided to consumer.
• Coordinate care with other internal and community-based treatment services.
• Responsible for meeting direct service productivity and documentation standards per agency and program expectations.
• Maintain consumer case record, prepare reports and correspondence with professionalism, in a timely manner.
• Must meet agency productivity/performance standards.
• Other tasks and responsibilities, as assigned.

Skills

Advocacy

Care coordination

Case management

Assessment

Communication

Education

Bachelor's Degree in Social Work or related field

QMHP credential readiness

Tools

CPR/First Aid

Job description

This position acts as an advocate for needed community services when the consumer is in need of concrete services. Core elements of this position include: (1) service plan development; (2) linking and coordination services; (3) advocacy and education provided to consumer to assess needed services and obtain concrete needs; (4) re-assessment and follow-up; (5) monitoring, linking, and coordinating of all services provided to the consumer. The person in this position works with a great deal of professional independence under the general guidance and supervision of the Adult Outreach Services ManagerDuties and Responsibilities:Ensure consumers are receiving eligible SSI, Medicaid, and other medical and insurance benefits Assist and educate consumers with necessary concrete servicesSupport development of coping skills, in community, to enhance quality of living, prevent psychiatric hospitalization and/or re-hospitalization Increase consumer participation in CMH aftercare and support servicesAssess, diagnose, and evaluateParticipate in Person Centered Treatment PlanningAct as consumer advocate for all identified needs to support mental healthEnhance continuity of services with multiple providers to ensure health needs, safety issues, legal, DHS, and other pertinent individual issues are addressedMonthly monitoring of all services provided to consumerCoordinate care with other internal and community-based treatment servicesResponsible for meeting direct service productivity and documentation standards per agency and program expectationsMaintain consumer case record, prepare reports and correspondence with professionalism, in a timely mannerMust meet agency productivity/performance standardsOther tasks and responsibilities, as assignedBachelor’s Degree in Social Work, Psychology, or related fieldCurrent CPR/First Aid Certification, preferred1 year experience working with adults and families, preferredAbility to be credentialed as a QMHP (Qualified Mental Health Professional)MiSide is an equal opportunity employer that is committed to diversity, equity and inclusion for both our employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.