Case Manager - ACT Program

Community Reach Center; Thornton (CO); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

Competitive compensation

401K with matching

Wellness Program

Health Insurance Reimbursement

Medical, dental, and vision insurance

Internal trainings

Bilingual stipend pay

Employee Assistance Program

Cross-licensure sponsorship

Healthy Work Life Balance

Tuition Reimbursement

Loan Forgiveness options

Job summary

Community Reach Center in Colorado is seeking a Case Manager to join the ACT Team, providing holistic behavioral health services in the community. You will help consumers and families access resources, develop service plans, and coordinate with the broader care team to promote recovery and stability.

The role emphasizes psychosocial rehabilitation, skills development, and client empowerment, with opportunities for professional growth and cross-licensure sponsorship where eligible.

Qualifications

• Bachelor's degree in psychology, social work, or related field.
• 6 months of experience working with adults with mental illness preferred but not required.
• Strong communication, organization, time management and clinical skills.
• Ability to work independently in a community-based setting.
• Valid Colorado driver's license with clean driving record.

Responsibilities

• Provide case management, family psychoeducation, and clinical interventions as appropriate.
• Coordinate care with consumer's clinical team and primary care provider.
• Utilize Motivational Interviewing and other brief interventions to support engagement and healthy living.
• Track follow-up and outcomes in the EHR, documenting encounters.
• Attend treatment team meetings and reviews of consumers.

Skills

Communication

Organization

Time management

Clinical skills

Independent work

Education

Bachelor's degree in psychology, social work, or related field

Tools

EHR systems

Job description

Looking to join a compassionate community dedicated to providing exceptional mental health outcomes? Community Reach Center is that place. We prioritize empowering individuals living with mental health conditions, engaging with partners to make a lasting impact, and caring for our team on a personal level. Our mission is to enhance community health through evidence-based practices and convenient service locations, ensuring the well‑being of our consumers and communities.

At Community Reach Center, we offer more than just a job – we provide an experience that nurtures personal and professional growth. Join us and gain the skills to pursue your dreams while finding fulfillment within our team!

At Community Reach Center, we prioritize an exceptional employee experience. We know that it’s imperative to prioritize our employees’ needs first, so they can be their best selves for the mission we serve. We’re eager to work with passionate, forward‑thinking, talented, team members.

The Perks

We also believe our employees deserve an exceptional compensation and benefits package.

• Competitive compensation
• 401K with matching
• Wellness Program
• Health Insurance Reimbursement Allocation
• Medical, dental, and vision insurance
• Internal Opportunities & Free trainings
• Shift differential pay when applicable
• Bilingual stipend pay
• 24/7 Employee Assistance Program to support mental health and a balanced lifestyle
• Opportunity for cross‑licensure sponsorship if eligible & applicable
• Healthy Work Life Balance
• Tuition Reimbursement
• Loan Forgiveness options including National Heath Service Corps, Colorado Health Service Corps and Public Student Loan Forgiveness.

About the Role

The Case Manager (“CM”) is an integral member of Community Reach Center’s ACT Team (“Division”) Division. The CM provides clinical and support services to consumer and/or their families through integrated behavioral healthcare services. The CM will utilize a Psychosocial Rehabilitation Model that emphasizes assisting persons to explore and develop social, occupational, leisure, and living skills. Provides services that supports consumers in living in the community successfully including linking consumers with resources to obtain and/or learn basic needs. Additionally, the CM will have other duties and responsibilities as determined from time to time by the Program Manager.

Essential Functions

• Provides prevention/early intervention, case management, family psychoeducation, and other clinical interventions to consumers and families as appropriate to the position.
• Support and closely coordinate mental health care with the consumer’s clinical care team and the primary care provider, supports family members as needed.
• Provide brief interventions using evidence-based techniques such as Motivational Interviewing, or other treatments appropriate to support consumer in engagement in recommended services, in maintenance of housing, in making and keeping medical appointments and support healthy living activities.
• Track patient follow-up and clinical outcomes using Electronic Health Record system (HER). Document in-person and telephone encounters in EHR and use the system to identify and re-engage patients.
• Attend collaborative treatment team meetings and reviews of consumers
• Provides therapeutic crisis intervention and emergency services as needed
• Assist eligible consumers in gaining access to needed medical, social, educational, and other services.
• Provide an assessment of needs, service plan development, referrals/linkage, and monitoring/follow ups for consumers.
• Facilitates and contributes to the accomplishment of tasks by consumers, empowers consumers to reach optimum level of achievement, and sets a positive example and provides role modeling as well as technical expertise to accomplish goals.
• Attends and participates in group sessions, in-service education and training opportunities, meetings, and special events in order to utilize opportunities of professional growth.
• Provide transportation for consumers in agency vehicles when clinically indicated.
• Participates in, and utilizes opportunities that provide professional growth through attendance at agency in‑services and other conferences
• Will work closely with outside organizations on resources and care coordination.
• Assists in pinpointing program and management problems and participates in problem resolution, implementation, and evaluation.
• Uses identified agency key performance indicators to track success, engagement, and other factors leading to successful completion of treatment.

Qualifications

• Requires bachelor’s degree in psychology, Social Work, or directly related field
• 6 months of experience working with adults who have mental illness, particularly those individuals diagnosed with a serious and persistent mental illness preferred, but not required.
• Communication, organization, time management and clinical skills.
• Ability to work independently in a community-based setting.
• Valid Colorado Driver’s license with a clean driving record.

Physical Requirements

• Regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting is required,
• Regular, predictable attendance is required.

Schedule

Monday-Friday 8:00 am to 5:00 pm

Pay Information

Starting Pay Range: $24.00 - $27.00 per hour.

Eligible for $250/month Bilingual Stipend

So—what do you think?

If you’ve come this far, we’re eager to meet you. At Community Reach Center, our passion‑driven culture demands unwavering commitment to serving our community. Your dedication to our consumers and community is paramount as we strive to make a real impact in the mental health space. We are hopeful this role will provide you with the experience to pursue your aspirations while finding fulfillment that keeps you committed to our team indefinitely.

At Community Reach Center, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health outcomes for our consumers & employees.

Community Mental Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.