Case Manager (343)

Lifeworks, Inc.; Norwood (MA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

403(B) matching up to 3%

Staff Retention Bonus after 1 year

Health Insurance with 2 plan choices

75% employer contribution

4.4 weeks Paid Time Off

Long-Term Disability & Life Insurance

Flexible spending account

Job summary

Lifeworks, Inc. is seeking a dedicated Case Manager to support adults with ID/DD in a nonprofit setting. Join a collaborative team and help individuals achieve employment, education, and social goals through advocacy and comprehensive case management.

The role emphasizes direct support, ISP development, and documentation in electronic and physical records, with a schedule that includes Monday-Thursday days and Friday mornings.

Qualifications

• Experience working with Individuals with ID/DD.
• A Bachelor's degree or an associate degree in a related field with two years of experience, or HS diploma and five years of related work experience in Human Services.
• Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks.
• Valid Driver's License required.
• Valid MAP certification is preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Assists individuals served to obtain and maintain employment aligned with goals.
• Collaborates with the team to advocate for and support individuals; attends meetings as needed.
• Supports self-employment, education, social growth, health wellness, and community mobility.
• Provides case management support using electronic (Icentrix) and paper records.
• Writes and implements Individual Support Plans (ISP) and documents accordingly.
• Prepares monthly and weekly progress notes; maintains ISP communications.
• Offers on/off-site Life Enhancement Curriculum support for employment, social and health training.
• Leads community volunteer and learning experiences; completes payroll/billing daily.
• Performs other duties as needed at different locations.

Skills

Experience with ID/DD

Verbal & written communication

Driver's license

Education

Bachelor's or Associate degree in related field with 2 years experience

HS diploma + 5 years related work experience

MAP certification

Tools

Icentrix

Job description

Shift: Monday - Thursday 8:00am-4:00pm, Friday 7:30am-3:30pm

As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay & excellent benefits in a rewarding and supportive environment.

Lifeworks is hiring a full time Case Manager to work with Individuals with ID/DD. We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live engaged and meaningful lives. We're searching for an enthusiastic individual who will bring their personality, an independent work ethic, and a strong belief in enhancing the lives of those we serve .

• Assists individuals served within the program obtain and maintain employment that is consistent with their employment goals.
• Collaborating with an exceptional team to plan and engage in the advocacy and support of our individuals, attending regular meetings as necessary.
• Supporting individual’s self-employment, education, social growth, health wellness, communication skills, community mobility, and volunteerism.
• Provide support through case management (electronic (Icentrix) and physical case records).
• Writing and implementing Individual Support Plans (ISP) and completing all documentation.
• Monthly and weekly progress notes for individual goals and objectives. Maintaining consistent communication with individuals and members of the ISP team.
• Provide on and off-site support for Life Enhancement Curriculum: o Assisting individuals served in areas of employment, social, creative, and health & wellness development and training.
• Leading individuals served in community volunteer and learning experiences. Daily completion of payroll and billing documents.
• Other duties and/or assignments at our different locations based on the needs of the team and the individuals you serve.

Requirements

• Experience working with Individuals with ID/DD
• A Bachelor's degree or an associate degree in a related field with two years of experience, or HS diploma and five years of related work experience in Human Services.
• Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks
• Valid Driver's License required
• Valid MAP certification is preferred
• Excellent verbal and written communication skills

Excellent Benefits package that includes

• 403(B) matching up to 3%
• $2,000.00 Staff Retention Bonus after 1 year**
• Health Insurance with 2 plan choices and a 75% employer contribution
• 4.4 weeks of Paid Time Off in your first year of employment
• Long-Term Disability insurance & Life Insurance free for employees
• Flexible spending account

Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.

Disclaimer

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.