Case Manager 2 - Aging, Disability, and Veteran Services (ADVSD)

Multco; Gresham (OR); On-site; USD 45,000 - 56,000; Full time

Job summary

Multnomah County, Aging, Disability and Veteran Services (ADVSD) in Oregon, seeks a Case Manager 2 to oversee caseloads and develop client-centered care plans. You will conduct eligibility assessments for Medicaid and LTC benefits, coordinate services, and collaborate with clients and representatives to meet needs and risk factors.

Responsibilities include initial assessments, care plan development, and ensuring compliance with state and federal guidelines while working across multiple service

Qualifications

• Associate's degree or equivalent practical experience required.
• Three years of case management in social/human services.
• Valid driver's license by time of hire.
• Criminal background check clearance.

Responsibilities

• Assess client needs and risk status through in-person home visits, phone calls, and connections to resources.
• Develop comprehensive, client-centered long-term care plans.
• Maintain accurate paperwork and data entry with attention to detail.
• Determine initial and ongoing eligibility for nursing facility services and State Plan Personal Care services.
• Manage and renew care plans with clients and their representatives.

Skills

Case management

Education

Associate's degree or equivalent

Job description

Pay Range

$32.88 - $40.45 Hourly

Department

Department of County Human Services (DCHS)

Job Type

Regular Represented

Exemption Status

United States of America (Non-Exempt)

Closing Date

November 04, 2026

The Opportunity

This recruitment will be used to create an eligibility list that can be used for future vacancies. Interested candidates are encouraged to apply.

Please note: This recruitment will remain open until the close date listed or until 150 applications are received - whichever event occurs first.

Do you easily adapt to change and seek a position where no two days are the same? If you have a passion and drive to serve others and are seeking a real opportunity to have a positive impact on the community, we need you on our team!

Aging, Disability and Veteran Services (ADVSD)

A part of Multnomah County Department of County Human Services (DCHS), is currently seeking dedicated and compassionate individuals to provide services as a Case Manager 2.

Role Overview

As a Case Manager 2, you will manage a caseload and develop client-centered care plans in collaboration with the client and/or client's representatives to meet their needs, goals, preferences, and risk factors. Provide initial and ongoing eligibility assessments for services and benefits for a broad spectrum of Federal and State programs including Medicaid programs, nursing facility services, state plan personal care services.

Primary responsibilities

• Assess client needs and risk status through in-person home visits, phone calls, and connecting them with resources


• Develop comprehensive, client-centered long term care plans


• Attention to detail regarding paperwork and data entry work


• Care Planning and Case Management:
  
  
  
  • Develop initial, renewal and updated care plans in collaboration with the client and/or client's representatives that meet their needs, goals, preferences and risk factors. Based on the care setting, identify provider(s) and authorize payment.
  
  
  • Complete initial functional assessments for new consumers applying for Long Term Care (LTC) benefits and waivered services. Manage ongoing caseload of LTC consumers receiving services in the following settings: in-home, Adult Foster Home, Community Based Care, Skilled Nursing Facilities and Assisted Living Facilities.
  
  
  • Determine initial and ongoing eligibility for nursing facility services, State Plan Personal Care services, as well as other federal and state programs in accordance with federal, state, and local rules, standards and guidelines.
  
  
  
  

Eligible Locations

• East Branch located at 600 NE 8th St, Gresham, OR 97030


• Mid Branch located at 11982 NE Glisan St, Portland, OR 97220


• N/NE Branch located at Walnut Park Complex, 5325 NE MLK Jr Blvd, Portland, OR 97211


• Southeast Branch located at 4610 SE Belmont St, Portland, OR 97215


• West Branch located at 209 SW 4th Ave, 1st floor Portland, OR 97204

To Qualify

Multnomah County is committed to the diversity of our workforce and our strength lies in the perspectives our employees bring to our work. We encourage applications from members of historically underrepresented racial/ethnic groups, women and individuals with disabilities, veterans and LGBTQIA+ community members. Multnomah County promotes inclusion, equity and fairness where everyone is treated with respect and dignity.

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*

• Associate's degree in behavioral science, social science, or a closely related field or equivalent practical experience


• Three (3) years of case management work experience, working within the social or human services field.


• Must have a valid driver license by time of hire


• Must pass a criminal background check through the State of Oregon

Preferred Qualifications/Transferable Skills*

• Ability to effectively understand and demonstrate sensitivity to diverse cultures and individuals and skill to provide courteous customer service


• Ability to effectively organize/prioritize work to meet pressing deadlines, and work independently as well as a member