Case Manager - 173865

ZP Group; United States; Remote; USD 34,000 - 48,000; Full time

Job summary

Piper Companies is seeking a Case Manager (RN) to join a leading health insurance organization in a remote role based in North Carolina. The role partners with members, providers, and care teams to coordinate services and improve outcomes.

The ideal candidate holds an active North Carolina RN license with 3+ years in clinical nursing or case management, including telephonic experience in managed care, and can work independently from a remote setting.

Qualifications

• Active RN license in good standing (NC or Compact).
• 3+ years in clinical nursing and/or case management.
• Experience with Medicare/Medicaid populations or payer environments is preferred.
• Remote work capability with independent work style.

Responsibilities

• Conduct comprehensive clinical assessments and develop care plans.
• Coordinate services across hospitals, clinics, rehab facilities, SNFs, and home care.
• Maintain ongoing communication with members and care teams to evaluate progress.
• Educate members on treatment options, benefits, resources, and preventive care.
• Accurately document activities and ensure regulatory compliance.

Skills

Care coordination

Clinical documentation

Communication

Member engagement

Telephonic case management

Education

Registered Nurse (RN) licensure

Job description

Piper Companies is seeking a Case Manager (RN) to join a leading organization within the managed care and health insurance industry for a remote position based in North Carolina. The Case Manager (RN) will partner with members, providers, caregivers, and internal stakeholders to coordinate healthcare services, improve clinical outcomes, and ensure appropriate utilization of resources across the continuum of care.

Responsibilities of the Case Manager (RN) include:

Conduct comprehensive clinical assessments and develop individualized care plans that address medical, behavioral, and social needs.

Coordinate services across healthcare settings, including hospitals, physician offices, rehabilitation facilities, skilled nursing facilities, and home-based care.

Maintain ongoing communication with members and care teams to evaluate progress, identify barriers, and adjust care strategies as needed.

Educate members on treatment options, available benefits, community resources, and preventative health measures to support positive outcomes.

Accurately document case activities, referrals, interventions, and member progress while ensuring compliance with regulatory and organizational standards.

Qualifications for the Case Manager (RN) include:

Active North Carolina RN license or Compact RN license in good standing.

Minimum of 3 years of clinical nursing and/or case management experience.

Prior telephonic case management experience within a health insurance carrier, managed care organization, or payer environment.

Experience supporting Medicare and/or Medicaid populations; behavioral health, adolescent behavioral health, or eating disorder case management experience highly preferred.

Strong care coordination, assessment, documentation, communication, and member engagement skills with the ability to work independently in a remote setting.

Compensation for the Case Manager (RN):

Salary Range: $25-$35 an hour

Comprehensive Benefits: Medical, Dental, Vision, 401(k), and additional employee benefit offerings.

This job opens for applications on 9/25/26. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords: case management, registered nurse, RN, managed care, health insurance, telephonic case management, utilization management, care coordination, discharge planning, Medicare, Medicaid, behavioral health, adolescent behavioral health, eating disorders, member outreach, clinical assessment, chronic disease management, population health, healthcare navigation, care plans, community resources, healthcare services, interdisciplinary care, nursing, patient advocacy, medical necessity, clinical documentation, health outcomes, healthcare compliance, transition of care, remote nursing, disease management, health education, member engagement, care management.

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