Case Manager-07532501

Institute for Community Living Inc.; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive Health Benefits (Medical

Dental and Vision plans

403(b) Retirement Savings Plan with em

Paid Time Off: Vacation, Personal, S

Sick, Mental Health Days and 12 paid

Employee Wellness Programs

Tuition Assistance

Training and Career Development Tracks

Commuter Benefits

Recognition programs

Discount programs

Flexible Spending Plans

Voluntary benefits including pet保险

Job summary

Institute for Community Living Inc. in New York, NY seeks a field-based Mental Health/Direct Services Professional to provide home visits, counseling, and service coordination for individuals with mental health needs.

You will conduct assessments, develop individualized plans, and coordinate with care managers and external providers to help consumers access medical and social resources in community settings.

Qualifications

• Bachelor’s degree in a human services field is preferred.
• Associate’s degree in a human services field with two years of direct service experience acceptable.
• High school diploma/GED with four years of direct human services experience accepted.

Responsibilities

• Conduct home visits to provide supportive counseling and independent living assistance.
• Help consumers modify behaviors, build insight, and develop coping skills.
• Assess needs and develop individualized service plans with documentation.
• Maintain case records, assessments, and quarterly reviews.
• Provide 1:1 and group counseling using cognitive-behavioral techniques.
• Coordinate services with care managers, ICL staff, and providers.
• Advocate for consumer needs and access to resources.
• Perform crisis assessment and intervention; accompany to appointments.
• Report incidents and conduct safety checks of residences.
• Plan and facilitate recreational or social activities.

Skills

Direct service experience

Education

Bachelor's degree in human services

Associate’s degree in human services + 2 years experience

High school diploma/GED + 4 years experience

Job description

Description

Minimum Qualifications:

Education: One of the following:

• Bachelor’s degree in a human services field


• Associate’s degree in a human services field and two years of full‑time direct service experience


• High school diploma/GED and four years of full‑time human services experience

Experience: Experience providing direct services to individuals with mental health needs, including counseling, case management, crisis intervention, and service coordination.

Certifications/Licenses:

• No specific license required.


• Must be able to travel within the community; a valid driver’s license may be preferred depending on assignment.

Work Eligibility: Must be authorized to work in the U.S.

Work Location Requirement: Onsite / Community‑based field work (regular travel to consumer residences).

Compensation:

What we Offer: We provide competitive benefits, including:

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match


• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays


• Employee Wellness Programs: Employee Assistance Program and mental health resources


• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks


• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the Role: This role functions as part of an interdisciplinary team supporting individuals in maintaining stable, independent living in the community. The position involves home visits, counseling, service coordination, crisis intervention, and advocacy to help consumers access medical, social, educational, vocational, and financial resources. Most duties are performed independently with general supervision.

Primary Responsibilities:

Conduct home visits to provide supportive counseling and independent living assistance.

Help consumers modify behaviors, build insight, and develop coping skills.

Assess needs, gather medical/psychosocial information, and develop individualized service plans.

Maintain accurate case records, documentation, assessments, and quarterly reviews.

Provide 1:1 and group counseling using cognitive‑behavioral and skills‑training techniques.

Coordinate services with care managers, ICL staff, and external providers.

Assist consumers in accessing community resources, benefits, and vocational opportunities.

Perform crisis assessment and intervention; refer to appropriate services.

Accompany consumers to medical, social service, and government appointments.

Report incidents and complete incident documentation per policy.

Conduct safety and cleanliness inspections of consumer residences.

Plan and facilitate recreational or social activities.

Participate in meetings, supervision, and required training.

Advocate for consumer needs within ICL and with external providers.

Perform other related duties as assigned.

#ICLCWCM

Equal Opportunity Employer
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