Case Manager-06532508

Institute for Community Living Inc. (ICL); New York (NY); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

403(b) Retirement Savings Plan

Generous Paid Time Off

Employee Wellness Programs

Learning & Development Opportunities

Additional Perks: commuter benefits, &

Job summary

Institute for Community Living Inc. (ICL) in New York City seeks a Case Manager for Supported Housing. You will join a team delivering community-based services, coordinating access to medical, psychosocial, financial, vocational, and daily living supports to individuals living in independent apartments.

Under supervision, you will conduct visits, maintain case records, provide crisis intervention, and advocate for clients to access training and employment opportunities.

Qualifications

• Bachelor’s degree plus two years’ direct service experience.
• Alternatively, bachelor’s with required practicum and one year experience.
• Or an associate’s degree plus three years of relevant experience.

Responsibilities

• Travel to/visit consumers’ residences to provide supportive services on a schedule.
• Counsel consumers individually or in groups to meet service needs and goals.
• Maintain accurate, up-to-date case records and measurable service plans in compliance with standards.
• Provide crisis intervention and assist with first aid/CPR when needed.
• Assist consumers in accessing vocational training and education opportunities.
• Advocate on behalf of consumers and coordinate community supports.

Skills

Direct service experience

Mental health support

Client counseling

Education

Bachelor’s degree + 2 years experience in relevant field

Bachelor’s degree with practicum (e.g., BSW) + 1 year experience

Associate’s degree + 3 years relevant experience

Job description

Case Manager – Supported Housing

Minimum Qualifications

Education: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience, or associate's degree plus 3 years above experience.

Certifications/Licenses: Not specified

Work Eligibility: Must be authorized to work in the U.S.

Work Location Requirement: Onsite/community-based (regular travel to client residences required)

Compensation

Salary / Pay Rate

Fixed Rate: $26.52 per hour

What We Offer

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans
• 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits

About the Role

Under the supervision of the Program Director/designee, the Case Manager functions as part of a team supporting individuals living in independent apartments in the community. This role assists consumers in developing and maintaining stable living, working, and social environments by coordinating access to medical, psychosocial, financial, vocational, and other essential services. The Case Manager provides crisis intervention as needed and delivers services in the field to support individuals in achieving the highest level of independent living possible.

Primary Responsibilities

• Travel to/visit consumers’ residences to provide supportive services on a schedule established by the program; counsel consumers individually or in groups to meet service needs and goals
• Assist consumers in modifying attitudes and patterns of behavior by increasing understanding of self and others
• Secure and evaluate information related to medical, psychological, and social factors; complete and maintain assessments, service plans, treatment records, and documentation (including quarterly reviews)
• Maintain accurate, up-to-date case records and measurable service plans in compliance with regulatory standards and culturally responsive practices
• Provide supportive counseling (individual and group) and utilize evidence-based approaches such as cognitive-behavioral techniques
• Obtain, develop, and communicate resource information and connect consumers to appropriate community supports
• Facilitate individualized services aligned with recovery and discharge planning goals
• Educate consumers on available services, recreational activities, and daily living skills, including socialization and conflict resolution
• Perform crisis assessments and provide verbal and non-verbal crisis intervention as needed
• Refer consumers to appropriate community providers and accompany them to appointments
• Participate in on-call responsibilities, if assigned
• Report serious incidents immediately; complete incident documentation and follow agency policies
• Plan and coordinate social and recreational activities
• Conduct regular inspections of consumer residences to ensure safety and cleanliness
• Maintain staff communication logs and documentation
• Execute emergency response protocols and provide first aid/CPR if necessary
• Attend meetings, supervision, and trainings
• Advocate on behalf of consumers internally and externally
• Assist consumers in accessing vocational training, employment, and education opportunities
• Perform other job-related duties as assigned