CASE MANAGER

The GEO Group, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

The GEO Group, Inc. is seeking a dedicated case manager to support participants in developing individualized program plans and managing a caseload under supervision.

You will apply evidence-based practices and collaborate with staff to promote successful reentry and community reintegration. Responsibilities include developing life skills plans, coordinating housing and educational services, documenting progress, and ensuring confidentiality and contract compliance.

Qualifications

• Bachelor’s degree in Human Services, Criminal Justice, or a related field.
• One year of case manager experience or equivalent.
• Familiar with community corrections systems and practices.
• Ability to write clear, concise reports in English with correct grammar.
• Good math skills and ability to compute percentages.
• Ability to work with computers and the software used by the department.

Responsibilities

• Prepares personalized programs for participants to establish measurable criteria and timelines.
• Helps participants with budgeting, housing, education, and employment activities to achieve financial independence.
• Orientates new participants and explains program rules and contracts.
• Maintains confidential files and ensures data security and accuracy.
• Prepares terminal reports upon participant release and contract satisfaction.
• Participates in staff meetings to share observations and improve program operations.
• Monitors confidentiality and compliance with alcohol and drug counseling when required.
• Reports violations through established channels and maintains safety.

Skills

Case management

Bilingual English/Spanish

Report writing

Computer skills

Education

Bachelor’s degree in Human Services, Criminal Justice, or a related field

Tools

Microsoft Office

Job description

Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Opportunity Employer OverviewAre you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We AreGEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work For GEO

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities SummaryUnder close supervision, this position provides support and structure to participants in developing program plans by managing a caseload of participants and administering the policies and procedures of the program as directed by the contracting agency and the Program Manager. Learns, uses and models the principles of the “What Works” system through evidence-based practices in all interactions with participants and other staff members. Primary Duties And Responsibilities

• Prepares written personalized programs for each participant to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals. Reviews plan with participants on a regular basis and document progress or revisions so that they are gaining the life skills necessary to make a successful reentry into the community.
• Assists participants to establish personal budget, locate suitable housing, enroll in educational and vocational programs and participate in family and community activities, as appropriate, to ensure that they are working towards financial independence.
• May orient participants upon arrival at facility to provide smooth assimilation into program including having them complete paperwork, take facility tours, or introduce to other participants.
• Make entries into confidential participant files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensure files are secure to protect participant confidentiality.
• Prepares terminal reports within established time parameters upon participant release to summarize program performance and to satisfy contract requirements.
• Participates in staff meetings by sharing observations and recommendations regarding the facility, participants and staff relations to identify and solve problems and function as a unified team.
• Maintains confidentiality obtained through job duties regarding employees, vendors, participants, and outside agencies so that sensitive information is only given on a "need to know" basis. Monitors participant’s compliance with alcohol and drug counseling when required.
• Reports all program violations to the appropriate agency or official via the established reporting parameters.
• Conducts orientation meetings with new participants to explain program rules and regulations. Verbally explains the participant’s contract in detail to ensure that the participant understands his/her responsibilities.
• Sets participants schedules and specifies all approved activities based on sentencing information. Approves temporary schedule changes for approved activities.
• Communicate effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
• Complies with work rules and policies as explained in the company Employee Handbook, and the Facility Policies and Procedures Manual; and responds positively to directives from managers and supervisors in a cooperative spirit to ensure conformance to standards.
• Adheres to attendance policy; work overtime as required, to ensure adequate coverage of the program and to ensure the safety and security of the participants.
• Complies with safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
• Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
• Performs other duties as assigned.

Qualifications Minimum Requirements

• Bachelor’s degree in Human Services, Criminal Justice, or a related field, or the equivalent experience.
• One (1) year experience working as a case manager.
• Familiar with community corrections systems and current community corrections practices.
• Familiar with community work force needs, public and private agencies and employment services.
• Ability to write clear concise reports in English using correct grammar.
• Ability to add, subtract, multiply, divide, and calculate percentages.
• Must be able to react quickly and appropriately in an emergency situation.
• Bilingual in English/Spanish preferred, but not mandatory.
• Ability to work with computers and the necessary software typically used by the department.

GEO Reentry Services LLC.