CASE MANAGER

GEO Reentry Services, LLC; Wilkes-Barre (Luzerne County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Reentry Services, LLC is seeking a dedicated professional to support participants in developing individualized program plans and managing caseloads within a community reentry setting. You will implement evidence-based practices to promote successful reintegration into the community.

The role requires handling budgets, housing, and education services, while maintaining documentation and confidentiality. Strong communication and teamwork are essential for success in this fast-paced environment.

Qualifications

• Bachelor's degree in Human Services, Criminal Justice, or related field, or equivalent experience.
• One year experience as a case manager.
• Familiar with community corrections systems and practices.
• Familiar with community workforce needs and employment services.
• Ability to write clear reports in English with correct grammar.
• Ability to perform arithmetic operations and percentages.
• Ability to respond quickly in emergencies.
• Bilingual in English/Spanish is preferred but not mandatory.
• Proficient with common computer software.

Responsibilities

• Prepares written personalized programs for each participant to establish measurable criteria and time frames.
• Assists participants to establish personal budget, housing, education and vocational programs.
• Orient participants on arrival to facilities as needed.
• Maintain confidential participant files and ensure data security.
• Prepare terminal reports upon participant release within timelines.
• Participate in staff meetings to share observations and recommendations.
• Monitor participant confidentiality and safety per policy.
• Report program violations to appropriate agency.
• Conduct orientation meetings explaining program rules and participant responsibilities.
• Set participant schedules and approve activity changes.
• Communicate effectively with all levels of staff to foster teamwork.
• Adhere to attendance, safety, and policies; perform other duties as assigned.

Skills

Case management

English writing

Bilingual English/Spanish (preferred)

Education

Bachelor's degree in Human Services/related field

Job description

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Benefits Information

• * Paid Time Off
• * Paid Holidays
• * 401(k) Matching
• * Health Insurance
• * Vision Insurance
• * Life Insurance
• * Health Savings Account
• * Tuition Reimbursement
• * Employee Discount
• * Reduced Tuition Rates
• * Disability Insurance
• * Employee Assistance Program
• * 401(k)
• * Pet Insurance
• * Dental Insurance
• * Paid Training
• * Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

Under close supervision, this position provides support and structure to participants in developing program plans by managing a caseload of participants and administering the policies and procedures of the program as directed by the contracting agency and the Program Manager. Learns, uses and models the principles of the \"What Works\" system through evidence-based practices in all interactions with participants and other staff members.

Primary Duties and Responsibilities

• Prepares written personalized programs for each participant to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals. Reviews plan with participants on a regular basis and document progress or revisions so that they are gaining the life skills necessary to make a successful reentry into the community.
• Assists participants to establish personal budget, locate suitable housing, enroll in educational and vocational programs and participate in family and community activities, as appropriate, to ensure that they are working towards financial independence.
• May orient participants upon arrival at facility to provide smooth assimilation into program including having them complete paperwork, take facility tours, or introduce to other participants.
• Make entries into confidential participant files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensure files are secure to protect participant confidentiality.
• Prepares terminal reports within established time parameters upon participant release to summarize program performance and to satisfy contract requirements.
• Participates in staff meetings by sharing observations and recommendations regarding the facility, participants and staff relations to identify and solve problems and function as a unified team.
• Maintains confidentiality obtained through job duties regarding employees, vendors, participants, and outside agencies so that sensitive information is only given on a \"need to know\" basis. Monitors participant's compliance with alcohol and drug counseling when required.
• Reports all program violations to the appropriate agency or official via the established reporting parameters.
• Conducts orientation meetings with new participants to explain program rules and regulations. Verbally explains the participant's contract in detail to ensure that the participant understands his/her responsibilities.
• Sets participants schedules and specifies all approved activities based on sentencing information. Approves temporary schedule changes for approved activities.
• Communicate effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
• Complies with work rules and policies as explained in the company Employee Handbook, and the Facility Policies and Procedures Manual; and responds positively to directives from managers and supervisors in a cooperative spirit to ensure conformance to standards.
• Adheres to attendance policy; work overtime as required, to ensure adequate coverage of the program and to ensure the safety and security of the participants.
• Complies with safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
• Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• Bachelor's degree in Human Services, Criminal Justice, or a related field, or the equivalent experience.
• One (1) year experience working as a case manager.
• Familiar with community corrections systems and current community corrections practices.
• Familiar with community work force needs, public and private agencies and employment services.
• Ability to write clear concise reports in English using correct grammar.
• Ability to add, subtract, multiply, divide, and calculate percentages.
• Must be able to react quickly and appropriately in an emergency situation.
• Bilingual in English/Spanish preferred, but not mandatory.
• Ability to work with computers and the necessary software typically used by the department.

GEO Reentry Services LLC.

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