Case Manager

Cherry Hill Free Clinic; West Samoset (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Cherry Hill Free Clinic, Inc. is seeking a Healthcare IT Liaison to coordinate complex patient cases at the intersection of care delivery and digital tools. You will bridge patients, clinical teams, and IT specialists, ensuring timely resolution of issues, accurate EMR records, and adherence to privacy standards.

The role emphasizes process improvement, KPI monitoring, and collaboration across disciplines to improve patient outcomes.

Qualifications

• Experience coordinating clinical and IT-led initiatives.
• Strong knowledge of privacy, security and HIPAA expectations.
• Ability to manage complex case workflows.
• Familiarity with electronic medical records.

Responsibilities

• Coordinate end-to-end case workflows across clinical and technology stakeholders.
• Maintain accurate, up-to-date electronic medical records.
• Monitor performance using KPIs and support quality improvement efforts.
• Ensure privacy and security requirements for patient information.
• Contribute to continuous improvement of case processes and patient outcomes.

Skills

Coordination

Communication

Attention to detail

Digital tools

Tools

EMR software

Job description

coordinate complex patient cases where healthcare and technology intersect. You will act as the primary liaison between patients, clinical teams, and IT specialists, ensuring issues are resolved efficiently using digital tools and platforms.

Key Responsibilities

• Manage end-to-end case workflows across clinical and technology stakeholders
• Maintain accurate, up-to-date electronic medical records
• Monitor performance using KPIs and support quality improvement efforts
• Ensure compliance with privacy and security requirements for patient information
• Contribute to continuous improvement of case processes and patient outcomes

Qualifications & Skills

• Strong coordination and communication skills across clinical and technical teams
• Ability to handle complex cases with attention to detail and organization
• Proficiency with electronic records and digital case-support tools
• Knowledge of privacy, security, and compliance expectations