Case Manager

Unison Health; Town of Woodruff (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO 16 days

Medical coverage

Dental & Vision

Retirement plan

Job summary

Unison Health is seeking a dedicated Case Manager to coordinate services for youth and families living in low-income housing, with work conducted in client homes and in the community. You will provide Therapeutic Behavioral Services, document care, and collaborate with multiple partners to support clients in Toledo area settings.

The role requires education in social work or related fields, strong crisis management skills, and a commitment to equitable care.

Qualifications

• High School diploma or GED required with relevant work experience.
• Associate or higher degree preferred in social work, psychology, or related field.
• Excellent communication and crisis management skills.
• Ability to analyze data and draw actionable conclusions.
• Commitment to serving youth and families in community settings.

Responsibilities

• Provide Therapeutic Behavioral Services to an assigned caseload as per policy and client plans.
• Document all services and maintain records in the electronic health records system.
• Maintain client confidentiality in line with federal guidelines and agency policy.
• Collaborate with team meetings, supervision, and community partners to support housing-based clients.

Skills

Therapeutic communication

Crisis management

Data analysis

Education

High School Diploma or GED

Associate degree in social work, psychology or related field

Bachelor's degree

Job description

Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission: Making Lives Better.

• Paid Time Off (PTO) Starting at 16 Days/Year
• Medical with federal minimum deductibles
• Dental and vision coverage
• Retirement planning and employer contribution

Position Summary:

The Case Manager provides direct support to youth and families through coordination of services and treatment planning. This position will work with multiple community partners in supporting clients living in low-income housing in the Toledo area. Work will be done in the client's home, in the community and while facilitating groups and providing community-based services.

Key Responsibilities & Role Highlights:

• Provides Therapeutic Behavioral Services to an assigned caseload of clients in accordance with the State mandates and established Agency and program policies, procedures, philosophy, and client individual service plan.
• Documents all services provided and maintains records utilizing the electronic record in accordance with agency policy/procedure.
• Maintains client confidentiality and ensures release of information is handled in accordance with federal guidelines and agency policy/procedures.
• Participates in team meetings, supervision, in-service training and conferences according to established policies, procedures, and applicable regulations.

Education & Experience Requirements:

• High School Diploma or GED accepted with relevant work experience.
• Associate degree in social work, psychology or related field preferred
• Bachelor's degree preferred.
• Prior experience preferred.
• Knowledge of accessing behavioral health services in Lucas County.
• Must demonstrate knowledge of mental illness, crisis management and the ability to establish and maintain therapeutic relationships with clients.
• Must demonstrate the ability to define problems, analyze data, establish facts, and draw valid conclusions and make recommendations.
• Must demonstrate positive attitude, commitment to provide superior services and enthusiastic support for the mission of the agency.
• Must establish and maintain effective working relationships.
• Must demonstrate the ability to represent the agency in a positive manner when in the community.
• Must be able to work with ill, disabled, emotionally upset and at times hostile individuals.

Unison Health is an Equal Opportunity Employer (EOE).

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.