Case Manager

Stony Brook Medicine; Stony Brook (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

Stony Brook Medicine is seeking a Case Manager to enhance patient management, maximize satisfaction, and promote cost effectiveness. You will oversee the full patient care cycle with professionalism and organization.

The role involves coordinating care, screening, drafting service plans, and advocating for patients to support wellness and autonomy in an outpatient setting.

Qualifications

• Bachelor's Degree in Social Work or related field.
• Experience in behavioral health case management.
• Strong interpersonal, organizational and time management skills with the ability to prioritize work.
• Strong written and verbal communication skills along with keen attention to detail.
• Ability to use a variety of computer applications and software with sophistication.
• Ability to listen to their client's feelings and respond with empathy.
• Strong crisis intervention skills.
• Ability to multitask and function independently.
• Comprehensive knowledge of mental health disorders and the social services system.
• Case Manager Certification
• Excellent knowledge of case management principles, healthcare management and reimbursement.

Responsibilities

• Coordinate and provide care that is safe, timely, effective, and equitable and client centered.
• Screening of patient seeking care in or being referred to the Outpatient Department.
• Handle case assignments, draft service plans, review case progress and determine case closure.
• Help patient to achieve wellness and autonomy.
• Facilitate case coordination and information sharing.
• Assist patients in making informed decisions by acting as their advocate regarding clinical status and treatment options.
• Develop effective working relations with providers to build out the entire treatment plan, designed to get patients back into a productive, healthy place in their lives.
• Prior authorizations for medications (submit appeals if necessary)
• Submit Health Home referrals for long term case management
• Assist and complete referrals to partial hospitalization programs/inpatient/LINK program/IOP programs/PROS programs/Vocational services
• Assist with applications for patients and conduct psychosocial if necessary
• Conduct psychosocial needs assessments and individual and/or group-based psychotherapy services
• Participate in social work residency trainings
• Other duties assigned by management

Skills

Interpersonal skills

Organizational skills

Time management

Written and verbal communication

Empathy

Crisis intervention

Multitasking

Education

Bachelor's Degree in Social Work or related field

Job description

Overview

Case Manager - Department

Location:

Schedule:

Days/Hours: Monday - Friday; 8:30 AM - 5 PM

Pay: $28.95 - $36.17

Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education and current market for the position. Human Resources determines the external and internal equitable salary for each employee.

The above salary range (or hiring range) represents Stony Brook CPMP's good faith and reasonable estimate of the range of possible compensation at the time of posting

Responsibilities

SUMMARY: The Case Manager is responsible for enhancing the quality of patient management, maximizing satisfaction and promoting cost effectiveness. The successful candidate will be responsible for the full patient care cycle. The incumbent is expected to demonstrate a high level of professionalism, organization, implementation/evaluation of actions required to meet the patient's health and human services needed.

Job Duties & Essential Functions:

• Coordinate and provide care that is safe, timely, effective, and equitable and client centered.
• Screening of patient seeking care in or being referred to the Outpatient Department.
• Handle case assignments, draft service plans, review case progress and determine case closure.
• Help patient to achieve wellness and autonomy.
• Facilitate case coordination and information sharing.
• Assist patients in making informed decisions by acting as their advocate regarding clinical status and treatment options.
• Develop effective working relations with providers to build out the entire treatment plan, designed to get patients back into a productive, healthy place in their lives.
• Prior authorizations for medications (submit appeals if necessary)
• Submit Health Home referrals for long term case management
• Assist and complete referrals to partial hospitalization programs/inpatient/LINK program/IOP programs/PROS programs/Vocational services
• Assist with applications for patients and conduct psychosocial if necessary
• Conduct psychosocial needs assessments and individual and/or group-based psychotherapy services
• Participate in social work residency trainings
• Other duties assigned by management

Qualifications

Required Education and Qualifications:

• Bachelor's Degree in Social Work or related field.
• Experience in behavioral health case management.
• Strong interpersonal, organizational and time management skills with the ability to prioritize work.
• Strong written and verbal communication skills along with keen attention to detail.
• Ability to use a variety of computer applications and software with sophistication.
• Ability to listen to their client's feelings and respond with empathy.
• Strong crisis intervention skills.
• Ability to multitask and function independently.

Preferred Qualifications:

• Comprehensive knowledge of mental health disorders and the social services system.
• Case Manager Certification
• Excellent knowledge of case management principles, healthcare management and reimbursement.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations. This position is active and requires the employee to constantly move about in the office to assist patients, staff and medical providers. Any additional physical demands will be outlined and provided by management.

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of CPMP.

StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duly organized and registered under the New York Professional Employer Organization law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Clinical Practice Management Plan employees and responsible for all aspects of employment, including hirings, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resources services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits. SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.

Given StaffCo's employment responsibilities, it is deemed the "employer" for employment and labor law purposes. Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY. The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board.

CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.

CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status. Improper interference with the ability of CPMP's employees to perform their job duties may result in discipline up to and including discharge.