Case Manager

SB CLINICAL PRACTICE MANAGEMENT PLAN INC; Stony Brook (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

SB Clinical Practice Management Plan Inc. (CPMP) within the Department of Psychiatry & Behavioral Health is seeking a Case Manager to support the full patient care cycle.

The role focuses on enhancing patient management quality, satisfaction, and cost effectiveness in outpatient settings. The position requires a Bachelor’s in Social Work or related field, and prior behavioral health case management experience.

Qualifications

• Bachelor’s degree in social work or related field.
• Experience in behavioral health case management.
• Strong written and verbal communication skills with attention to detail.
• Ability to use computer applications and software with sophistication.

Responsibilities

• Coordinate and provide care that is safe, timely, effective, and equitable and client centered.
• Screening of patients seeking care or referrals to outpatient department.
• Handle case assignments, draft service plans, review progress and closure.
• Assist patients in making informed decisions and advocate for treatment options.
• Develop working relations with providers to build the full treatment plan.

Skills

Communication skills

Organizational skills

Time management

Interpersonal skills

Multitasking

Empathy

Education

Bachelor's Degree in Social Work

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Job description

Case Manager - CPMP/StaffCo within the Department of Psychiatry & Behavioral Health

Schedule: Monday - Friday; 8:30 AM - 5 PM

Responsibilities:

SUMMARY: The Case Manager is responsible for enhancing the quality of patient management, maximizing satisfaction and promoting cost effectiveness. The successful candidate will be responsible for the full patient care cycle. The incumbent is expected to demonstrate a high level of professionalism, organization, implementation/evaluation of actions required to meet the patient’s health and human services needed.

Job Duties & Essential Functions:

• Coordinate and provide care that is safe, timely, effective, and equitable and client centered.
• Screening of patient seeking care in or being referred to the Outpatient Department.
• Handle case assignments, draft service plans, review case progress and determine case closure.
• Help patient to achieve wellness and autonomy.
• Facilitate case coordination and information sharing.
• Assist patients in making informed decisions by acting as their advocate regarding clinical status and treatment options.
• Develop effective working relations with providers to build out the entire treatment plan, designed to get patients back into a productive, healthy place in their lives.
• Prior authorizations for medications (submit appeals if necessary)
• Submit Health Home referrals for long term case management
• Assist and complete referrals to partial hospitalization programs/inpatient/LINK program/IOP programs/PROS programs/Vocational services
• Assist with applications for patients and conduct psychosocial if necessary
• Conduct psychosocial needs assessments and individual and/or group-based psychotherapy services
• Participate in social work residency trainings
• Other duties assigned by management

Qualifications

Required Education and Qualifications:

• Bachelor’s Degree in Social Work or related field.
• Experience in behavioral health case management.
• Strong interpersonal, organizational and time management skills with the ability to prioritize work.
• Strong written and verbal communication skills along with keen attention to detail.
• Ability to use a variety of computer applications and software with sophistication.
• Ability to listen to their client’s feelings and respond with empathy.
• Strong crisis intervention skills.
• Ability to multitask and function independently.

Preferred Qualifications:

• Comprehensive knowledge of mental health disorders and the social services system.
• Excellent knowledge of case management principles, healthcare management and reimbursement.

Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education and current market for the position. Human Resources determines the external and internal equitable salary for each employee.

The above salary range (or hiring range) represents Stony Brook CPMP’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duly organized and registered under the New York Professional Employer Organization law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Clinical Practice Management Plan employees and responsible for all aspects of employment, including hirings, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining.

StaffCo is fully responsible for providing all payroll and human resources services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits. SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.

Given StaffCo’s employment responsibilities, it is deemed the “employer” for employment and labor law purposes. Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY. The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board.

CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.

CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status. Improper interference with the ability of CPMP’s employees to perform their job duties may result in discipline up to and including discharge.