Case Manager

Key Recovery; Seattle, Northern (WA, KY); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Healthcare

Paid Time Off

401(k) with company matching

Professional Development

Employee Discounts

Job summary

Key Works is seeking a dedicated Case Manager to support residents in our treatment program in Seattle. You will assist patients from admission through discharge, coordinating internal and external services to promote recovery and maintain a clean and sober community.

Responsibilities include arranging medical and community resources, maintaining records, and communicating effectively with clients while upholding HIPAA, 42 CFR and 45 CFR. A driver’s license and EHR familiarity are required.

Qualifications

• High School diploma or equivalent required.
• 1-2 years case management experience preferred.
• AA degree in SUD studies or Bachelor's degree preferred.
• Experience working with patients with SUD or co-occurring disorders ideal.
• Computer and EHR literacy required.

Responsibilities

• Support residents through admission and discharge planning.
• Connect patients to medical and community resources.
• Maintain accurate patient records and reports.
• Communicate effectively with clients and team members.
• Uphold HIPAA, 42 CFR and 45 CFR guidelines.
• Attend to attendance shifts including evenings/weekends.

Skills

Case management

Communication

HIPAA compliance

Record keeping

Interpersonal skills

Time management

Cultural competence

Education

High School Diploma or equivalent

AA/Bachelor’s in SUD studies (preferred)

Tools

EHR software

Computer literacy

Job description

Description

Case Managers serve as an important and dynamic part of our residential treatment team by engaging and supporting patient activities. The case manager will assist patients throughout their time in the treatment program, including providing support during the initial admission and then thoroughly preparing them for discharge from Key Works.

The case manager will connect patients to internal and external services that promote their recovery. This includes but is not limited to linking patients to medical care (dental, vision, etc.), legal coordination (court dates, court appearances) and additional services. While supporting patients preparing for discharge, the case manager will assist the patients to admit into continued behavioral health providers and other services in the community and establish a clean and sober support system in the community.

Duties and Responsibilities:

• Reliable work attendance and ability to work some evening and weekend hours
• Demonstrated ability to establish and maintain a variety of records, organize data, prepare reports.
• Knowledge of community resources and demonstrate ability to work cooperatively and responsively with them.
• Ability to demonstrate diversity, equity, and inclusion in all work-related activities.
• Ability to plan, prioritize and organize your own workload and work independently.
• Ability to communicate effectively both in writing and orally.
• Establish and maintain effective professional relationships and maintain strong boundaries with clients.
• Ability to maintain confidentiality with sensitive information in accordance with HIPAA, 42 CFR and 45 CFR.
• Applicants must successfully pass a criminal background check, pre-employment drug screen and TB test.

Requirements

Minimum Education and Experience Requirements:

• High School diploma or equivalent required
• 1-2 years case management experience required
• AA Degree in SUD studies or Bachelor's Degree (preferred)
• Must have experience working with patients with SUD and co-occurring disabilities
• Computer and EHR literate
• Requires a valid Washington State Driver's License
• Must pass a driver's abstract check in accordance with site/agency insurance requirements
• Individuals with lived experience with substance use disorders or co-occurring disorders are strongly encouraged to apply

Employer is a drug-free workplace, and employees must agree to abide by our drug and alcohol workplace policy.

Benefits:

Join our team and enjoy a comprehensive benefits package designed to support your well-being and career growth. This includes:

• Healthcare: Company-paid medical, along with dental, and vision insurance with employer-sponsored wellness programs.
• Paid Time Off: Generous vacation, sick leave, and 10 paid holidays, plus a flexible work schedule to accommodate your needs.
• Retirement: 401(k) with company matching
• Professional Development: Access to industry-leading training and conferences, as well as tuition reimbursement for relevant courses.
• Employee Discounts: Enjoy discounts on a variety of products and services, including travel, entertainment, and technology."