Case Manager

Urban Street Angels, Inc.; San Diego (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

An established non-profit organization in San Diego is seeking a dedicated Case Manager to provide essential support services to transitional-age youth. In this role, you will conduct assessments, develop personalized care plans, and connect clients with vital community resources. You will work collaboratively with a passionate team to foster a supportive environment, ensuring that each individual receives the guidance they need to thrive. If you are driven by a mission to end youth homelessness and have the skills to make a real difference, this opportunity is perfect for you.

Benefits

401(k)

401(k) matching

Health insurance

Paid time off

Referral program

Vision insurance

Qualifications

• Experience working with underserved populations and residential programs.
• Knowledge of wellness and recovery concepts, and Medi-Cal regulations.

Responsibilities

• Conduct intake assessments and develop personalized goals for clients.
• Link clients with behavioral health providers and monitor their progress.
• Oversee daily activities and maintain detailed case notes.

Skills

Bilingual in Spanish and English

Case management

Counseling techniques

Advocacy and support techniques

Knowledge of community resources

Education

High School Diploma or G.E.D.

Undergraduate Degree

Job description

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Urban Street Angels, Inc. provided pay range

This range is provided by Urban Street Angels, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/yr - $27.00/yr

Schedule: Monday- Friday 9:00am-5:30pm

Urban Street Angels, Inc. (“USA”) is a local non-profit organization founded in 2012 with

a mission to end youth homelessness in the San Diego area. At this time, USA operates

within three related areas:

• Emergency overnight shelter program for transitional-age youth (TAY) ages 18 – 25 years old living on the streets in our community
• Supportive and/or recuperative housing programs for TAY seeking to leave the streets behind for good
• Social enterprise 8West provides job training and transitional employment opportunities for the youth in our housing programs

Overview of position: USA is searching for a Case Manager to establish and oversee case management services for 15-30 clients in a shelter setting. The ideal candidate will be tasked with providing case management services within the program on an ongoing basis, but also helping to develop the program. The Case Manager will also work closely with other program team members within the organization, including peer support, housing & outreach, and medical.

The Case Manager should have a working knowledge of the following areas:

• Empowerment, harm-reduction models, advocacy and support techniques for victims/survivors of violence, individuals with mental illness and/or substance abuse issues, etc...
• Case management, group and individual counseling, and linkage-referral
• Wellness and recovery concepts, Medi-Cal regulations and program documentation
• Community resources in San Diego County and the surrounding areas
• Relevant evidence-based practices and leading outcome-driven care

Program-specific responsibilities for the Case Manager position:

• Conducting intake assessment, and developing a road map that identifies each program participant’s unique goals and activities selected to meet their goals
• Linking each TAY with a partnering behavioral health provider, ensuring adherence to schedules, and obtaining adequate Release of Information and other documentation at intake
• Connecting TAY with housing or their next program as soon as possible as this is a short term shelter
• Meeting weekly with each TAY for on-going review of program needs and progress
• Overseeing day-to-day activities of the TAY in the program, providing input for strategic decisions that affect the personalized goals and behavioral plans for each program participant
• Prioritizing and managing responsibilities, as evidenced by timely completion of tasks
• Working well with others in a cooperative manner, and taking initiative as needed to solve problems
• Interacting positively with persons of diverse socio-economic backgrounds and education
• Fostering excellent rapport with clients and build trusting and motivating relationships
• Recognizing mood changes or signs of behavior that indicate relapse; always maintaining appropriate boundaries between therapeutic and social relationships
• Setting priorities and reacting appropriately to emergency situations
• Developing tools and systems to accommodate the success of every program participant
• Seeking out new partnerships to provide wrap-around services to program participants
• Attending County and partnership meetings on a regular (i.e., weekly or monthly) basis
• Meeting with program staff on a weekly basis to discuss how TAY are progressing
• Overseeing move-in documents with new program participants
• Overseeing all legible, organized case note activity and communication between program staff
• Client Intake and Progress Notes: Track ongoing interaction with clients, including phone calls, meetings, and services provided. Notes should be detailed and include dates and summaries of discussions.

Job requirements:

• Minimum High School Diploma or G.E.D.
• Undergraduate Degree preferred (Required for some grants).
• Minimum of 1 year working with underserved populations.
• Experience working with residential programs.
• Must submit to a background check via Live Scan (with ongoing alerts), as required by specific programs, funding requirements and licensing regulations.
• Must have reliable transportation.
• Must be bilingual in Spanish and English

It is the policy of Urban Street Angels, Inc. to ensure equal employment,

contractor and volunteer opportunity without discrimination or harassment on

the basis of race, color, religion, sex, sexual orientation, gender identity or

information, or any other characteristic.

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Evening shift

Language:

• Spanish (required)

Ability to Commute:

Ability to Relocate:

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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