Case Manager

Lifeworks; Roxbury (ME); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

403(B) matching

Staff Retention Bonus

Health Insurance with 2 plan choices

Paid Time Off (4.4 weeks)

Job summary

Lifeworks, a nonprofit focused on advocacy and opportunities for adults with developmental disabilities, seeks a full-time Case Manager in West Roxbury, MA. The role involves coordinating health, education, employment, and community activities while ensuring safety and quality in every interaction.

Qualifications include experience with ID/DD and a degree or equivalent experience; Spanish is a plus. The position offers competitive pay, benefits, and opportunities to make a meaningful impact in

Qualifications

• Experience working with individuals with ID/DD.
• Spanish speaking is a plus.
• Must have Good communication and documentation skills.

Responsibilities

• Promote health and safety of individuals.
• Provide supervision, training and coaching across settings.
• Develop, write and present ISP plans.
• Perform case management and maintain confidential files.
• Provide transportation as needed and use mileage reimbursement.

Skills

ID/DD experience

Communication skills

Driver's license

Education

Bachelor's or Associate degree OR HS diploma with related experience

Tools

Computer skills

Job description

Location: West Roxbury, MA

Salary: $48,160

As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay & excellent benefits in a rewarding and supportive environment.

• Promotes optimal health for individuals through routine, preventive, and emergency health care. Ensures that work environments and Life Enhancement activities are safe, secure, and where individuals are free from harm.
• Provides supervision, training and coaching across all settings including Life Enhancement Program activities, that will increase the individual’s self-sufficiency and independence, and to meet the needs and expectations of employers, volunteer sites, families and individuals supported. Will be able to provide support to employers as necessary and will ensure quality and consistency of work performed by these individuals.
• Provide education training, counseling, guidance and physical assistance when necessary to achieve person’s individual goals in the following areas: employment, education, social growth, health and wellness, communication skills, community mobility and volunteerism.
• Develop, write and present annual Individual Support Plans (ISP’s) and the subsequent support paperwork in consultation with their supervisor. Responsible for advocating and ensuring that ISP plans are implemented to achieve the individual’s goals through employment and the Life Enhancement Program.
• Performs case management duties including documentation of training and activities, maintenance of individual confidential files on assigned caseload, review and submit all required paperwork to supervisor according to agency procedures. Attends regular meetings as necessary.
• Ability to be flexible regarding necessary changes in work schedule and tasks as assigned by supervisor to cover the needs of the individual supported.
• Maintains regular communication with individuals and all ISP team members and other persons significant to the person served (i.e. family, guardians, advocates) to facilitate consistency of programming and support. Acts as liaison between Lifeworks, employers, volunteer sites and community supported sites in order to ensure that individuals are meeting all expectations in the community.
• Maintains confidentiality and professional demeanor with regards to all individuals and staff members.
• Provides transportation to and from various sites in the community by either Lifeworks or personal vehicles as necessary. Staff are reimbursed at the agency mileage rate for any use of their personal vehicle within the guidelines established by Lifeworks.
• Ability to demonstrate good computer skills as well ability to learn to utilize the agency’s computer programs for documentation of necessary data.
• Other duties and/or assignments to work/program locations based on the needs of the company

Position: Case Manager

Job ID: 317

Location: West Roxbury, MA

Shift: Monday-Thursday 8am - 4pm, Friday 7:30am - 3:30pm

Salary: $48,160

Lifeworks is hiring a full time Case Manager to work with Individuals with ID/DD.

We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live engaged and meaningful lives. We're searching for an enthusiastic individual who will bring their personality, an independent work ethic, and a strong belief in enhancing the lives of those we serve.

Essential Duties

• Promotes optimal health for individuals through routine, preventive, and emergency health care. Ensures that work environments and Life Enhancement activities are safe, secure, and where individuals are free from harm.
• Provides supervision, training and coaching across all settings including Life Enhancement Program activities, that will increase the individual’s self-sufficiency and independence, and to meet the needs and expectations of employers, volunteer sites, families and individuals supported. Will be able to provide support to employers as necessary and will ensure quality and consistency of work performed by these individuals.
• Provide education training, counseling, guidance and physical assistance when necessary to achieve person’s individual goals in the following areas: employment, education, social growth, health and wellness, communication skills, community mobility and volunteerism.
• Develop, write and present annual Individual Support Plans (ISP’s) and the subsequent support paperwork in consultation with their supervisor. Responsible for advocating and ensuring that ISP plans are implemented to achieve the individual’s goals through employment and the Life Enhancement Program.
• Performs case management duties including documentation of training and activities, maintenance of individual confidential files on assigned caseload, review and submit all required paperwork to supervisor according to agency procedures. Attends regular meetings as necessary.
• Ability to be flexible regarding necessary changes in work schedule and tasks as assigned by supervisor to cover the needs of the individual supported.
• Maintains regular communication with individuals and all ISP team members and other persons significant to the person served (i.e. family, guardians, advocates) to facilitate consistency of programming and support. Acts as liaison between Lifeworks, employers, volunteer sites and community supported sites in order to ensure that individuals are meeting all expectations in the community.
• Maintains confidentiality and professional demeanor with regards to all individuals and staff members.
• Provides transportation to and from various sites in the community by either Lifeworks or personal vehicles as necessary. Staff are reimbursed at the agency mileage rate for any use of their personal vehicle within the guidelines established by Lifeworks.
• Ability to demonstrate good computer skills as well ability to learn to utilize the agency’s computer programs for documentation of necessary data.
• Other duties and/or assignments to work/program locations based on the needs of the company

Requirements

• Experience working with Individuals with ID/DD
• A Bachelor's degree or an associate degree in a related field with two years of experience, or HS diploma and five years of related work experience in Human Services.
• Spanish speaking is a plus
• Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks
• Valid Driver's License required
• Valid MAP certification is preferred
• Excellent verbal and written communication skills

Excellent Benefits Package That Includes

• 403(B) matching up to 3%
• $2,000.00 Staff Retention Bonus after 1 year**
• Health Insurance with 2 plan choices and a 75% employer contribution
• 4.4 weeks of Paid Time Off in your first year of employment
• Long-Term Disability insurance & Life Insurance free for employees
• Tuition reimbursement
• Flexible spending account

Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.

Disclaimer

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.