CASE MANAGER

Apis Services, Inc.; Raleigh (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental & Vision Insurance

Wellness Programs

Employee Referral Bonuses

Career Advancement Opportunities

Job summary

Abraxas Youth and Family Services is hiring a Case Manager to deliver community-based support and coordinate services for program participants. You will assess needs, connect individuals with resources, and help implement personalized recovery plans.

You will work with multidisciplinary teams to promote stability and independence, coordinate plans, and advocate for access to housing, medical care, employment, and education.

Qualifications

• Bachelor’s degree in human services or a related field preferred, or equivalent experience.
• Two years of experience supporting individuals in behavioral health, addiction recovery, or intellectual/developmental disability services required.
• One year of case management experience preferred.
• Must have a valid Driver's License.
• Must pass both federal and state background checks which screen for crimes including drug related crimes, violent crimes, sexual abuse, domestic violence, child abuse, and repeated misdemeanors.

Responsibilities

• Coordinate and implement individualized service and recovery plans.
• Provide community-based case management services and support participants in achieving personal goals.
• Assist participants with accessing resources such as housing, medical care, employment, education, and behavioral health services.
• Advocate on behalf of participants to ensure access to necessary support and services.
• Transport participants to appointments and community resources when required.
• Collaborate with clinical staff, community providers, and other stakeholders.
• Maintain accurate and timely documentation in accordance with program and regulatory requirements.
• Identify service gaps and communicate recommendations for improving participant services.
• Attend team meetings, supervision, and required training.

Skills

Case management

Community outreach

Education

Bachelor’s degree in human services or related field

Job description

Make a Career out of Making a Difference

"Help People Heal"

Case Manager

Full-Time

Salary: $19.26/hourly

DailyPay Available

Looking for More Than Just a Job?

At Abraxas Youth and Family Services we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.

Paid training is provided.

About Abraxas Youth and Family Services

• For more than 50 years, Abraxas Youth and Family Services has been dedicated to improving lives through high-quality services and support.
• Abraxas delivers residential, community-based, and in-home services across child welfare, behavioral health, and substance use treatment—impacting more than 5,000 lives each year.
• Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.
• Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?

Daily Pay – Access Your Earned Wages Before Payday

Medical, Dental & Vision Insurance: Available after 30 days of employment

Wellness Programs

Employee Referral Bonuses

Career Advancement Opportunities

Meaningful Work That Matters

Make a Difference Every Day

Support Individuals and Families

Strengthen Communities

What You’ll Do

The Case Manager provides community-based support and coordination of services for program participants. This role is responsible for assessing participant needs, connecting individuals with community resources, and supporting the implementation of individualized recovery or service plans. The Case Manager works collaboratively with multidisciplinary teams to promote recovery, stability, and independence for participants.

Your responsibilities may include:

• Coordinate and implement individualized service and recovery plans.
• Provide community-based case management services and support participants in achieving personal goals.
• Assist participants with accessing resources such as housing, medical care, employment, education, and behavioral health services.
• Advocate on behalf of participants to ensure access to necessary support and services.
• Transport participants to appointments and community resources when required.
• Collaborate with clinical staff, community providers, and other stakeholders.
• Maintain accurate and timely documentation in accordance with program and regulatory requirements.
• Identify service gaps and communicate recommendations for improving participant services.
• Attend team meetings, supervision, and required training.

Ensures accurate billing and statistical reporting for clients on caseload, and monitors billing/statistical accuracy across the case management team, flagging discrepancies before submission.

Ensures communication of pertinent information to outside agencies to assist in providing basic needs for clients, such as IEPs, prior drug abuse or mental health history.

Completes client satisfaction index at time of discharge.

Completes referrals and intake processes, and provides guidance to case management staff on complex or time-sensitive intake/referral situations.

Assists with client behaviors and unit operations as needed.

• Provides coverage for the Program Manager or APM on case-management-related matters in their absence, as assigned.
• Assists in training new case management staff on documentation standards, treatment planning, and Abraxas policy.
• Supports the Abraxas philosophy and mission and promotes the Seven Key Principles of care, modeling and reinforcing these principles among case management staff.
• Demonstrates appropriate use of Safe Crisis Management techniques and skills.

Who We’re Looking For

You may be a great fit if you are:

• Dependable
• Team-Oriented
• Service-Focused
• Professional
• Positive
• Committed to Helping Others

Qualifications

Education and Experience Required:

• Bachelor’s degree in human services or a related field preferred, or equivalent experience.

Experience

• Two (2) years of experience supporting individuals in behavioral health, addiction recovery, or intellectual/developmental disability services required.
• One (1) year of case management experience preferred.

Other Qualifications

• At least twenty-one (21) years of age
• Must have a valid Driver's License
• Physical exams include TB and drug testing.
• Must pass both federal and state background checks which screen for crimes including, but not limited to drug related crimes, violent crimes, sexual abuse, domestic violence, child abuse, and repeated misdemeanors.
• Satisfactory completion of background screening and applicable pre-employment checks, including but not limited to employment and/or personal reference and driving records.
• Ability to work with computers and the necessary software typically used by the department.

Schedule

Must be available to work weekends!

Physical Requirements

Ability to stand, walk, bend, and assist individuals as needed

Ability to perform essential job functions with or without reasonable accommodation

• Some jobs build careers.
• This job changes lives.

Join our team and become the reason someone has a better day.

About Our Organization

Abraxas Youth and Family Services is part of the Imperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.