Case Manager

Pyramid Healthcare; Radford (AL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

No-cost virtual urgent care

UKG Wallet access

Training and professional development

Job summary

Pyramid Healthcare in Radford, VA is seeking a Case Manager to help clients navigate treatment, access resources, and build aftercare plans that support ongoing recovery.

You will coordinate services, connect clients with community providers, support admissions and treatment planning, and collaborate with clinical staff to ensure continuity of care. This full-time position offers meaningful work and competitive pay.

Qualifications

• Bachelor's degree in human services or related field with 2+ years post-degree direct care experience.
• Bachelor's degree in non-human services field with 4+ years post-degree direct care experience.
• Strong communication and organizational skills.
• Commitment to client confidentiality and teamwork.

Responsibilities

• Coordinate client care, appointments, and aftercare services.
• Connect clients with community resources and recovery supports.
• Support admissions, orientations, and treatment planning.
• Collaborate with clinical staff and partners to ensure continuity of care.
• Assist with discharge planning and resource navigation.
• Maintain accurate documentation for program compliance.

Skills

Communication

Organization

Relationship-building

Confidentiality

Teamwork

Education

Bachelor's degree in human services-related field

Bachelor's degree in non-human services-related field

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Case Manager – Make a Difference Beyond Treatment

Pyramid Healthcare | New River Valley Inpatient – Radford, VA
Full-Time | $18–$22/hour, based on education and experience

Help People Build a Stronger Future.

Recovery doesn't end when treatment does. As a Case Manager at Pyramid Healthcare, you'll help individuals navigate treatment, connect with essential resources, and build a plan for success beyond our program. From coordinating services and supporting families to developing aftercare plans, your work will help clients take meaningful steps toward lasting recovery.

If you have a background in human services or direct care and want to put your experience to work in a role that makes a difference, we'd love to hear from you!

What You’ll Do:

• Coordinate client care, appointments, treatment schedules, and aftercare services.

• Connect clients with community resources, healthcare providers, and recovery support services.

• Support admissions, client and family orientations, and treatment planning.

• Collaborate with clinical staff and community partners to promote continuity of care.

• Help clients and families prepare for life after treatment through resource navigation and discharge planning.

• Maintain accurate documentation and support compliance with program requirements.

What We’re Looking For:

• Bachelor's degree in a human services-related field with at least 2 years of post-degree direct care experience serving the population; OR

• Bachelor's degree in a non-human services-related field with at least 4 years of post-degree direct care experience serving the population.

• Strong communication, organization, and relationship-building skills.

• A commitment to client confidentiality, teamwork, and supporting individuals throughout their recovery journey.

Why Join Pyramid Healthcare?

• First Stop Health: No-cost virtual urgent care, primary care, and mental health visits for eligible employees.

• UKG Wallet: Optional access to up to 50% of earned wages before payday.

• Training and professional development opportunities.

Location: 6226 University Park Drive, Radford, VA
Schedule: Full-time, 40 hours per week
Pay: $18–$22/hour, based on education and experience

Your experience can help someone move forward.

Pyramid Healthcare has been providing behavioral healthcare since 1999, with more than 80 programs across 8 states. Join our New River Valley Inpatient team and help clients take the next steps toward recovery, stability, and a healthier future.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards for Full-Time Positions:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.