Case Manager

Community Action, Inc.; Pennsylvania; On-site; USD 42,000 - 52,000; Full time

Job summary

Community Action, Inc. is seeking a Case Manager to work on-site in Punxsutawney and Clarion, PA.

The role involves assessing needs, developing service plans, and connecting individuals and families with community resources to promote self-sufficiency. The ideal candidate will conduct intake interviews, maintain records, and advocate with partner agencies while coordinating services with internal staff and external providers.

Qualifications

• Candidates should possess strong case management and client service skills, including needs assessment, service planning, and resource referral.
• Candidates should possess communication and interpersonal skills, such as active listening, clear verbal and written communication, and the ability to build trust with diverse populations.
• Candidates should possess organizational and documentation skills, including accurate recordkeeping, time management, and attention to detail.
• Candidates should possess collaboration and community partnership skills, including the ability to work with multidisciplinary teams and coordinate services with external agencies.
• Knowledge of local community resources, anti-poverty programs, and basic understanding of barriers to self-sufficiency is beneficial.

Responsibilities

• Conduct intake interviews, maintain accurate case records, and monitor progress toward self-sufficiency goals.
• Develop service plans and connect participants to appropriate community resources and programs.
• Advocate on behalf of participants with partner agencies and coordinate services with internal staff and external providers.
• Engage in outreach, education, and participation in community initiatives to support the organization’s mission.

Skills

Case management

Client service

Needs assessment

Service planning

Resource referral

Communication

Interpersonal skills

Documentation

Time management

Collaboration

Community partnerships

Education

Bachelor’s degree in social work or related field

Job description

Company Description

Community Action, Inc. is a private, non-profit 501(c)(3) corporation that has been serving Clarion and Jefferson Counties in Pennsylvania since 1965. Designated by local county commissioners, the organization administers and delivers a range of anti-poverty, social, and human services programs. Its mission is to partner with community members to improve low income situations by assisting families with activities to overcome barriers, improve economic status, and enhance their quality of life. Community Action, Inc. aims to be recognized as a premier organization dedicated to solving social and economic challenges. The organization is results-oriented and actively partners with others to support families and strengthen communities.

Role Description

The Case Manager is a full-time, on-site role based in Punxsutawney and Clarion, Pennsylvania, United States. The individual in this position will work directly with individuals and families to assess needs, develop service plans, and connect them with appropriate community resources and programs. Daily responsibilities include conducting intake interviews, maintaining accurate case records, monitoring progress toward self-sufficiency goals, and advocating on behalf of participants with partner agencies. The Case Manager will collaborate with internal staff and external service providers to coordinate services, track outcomes, and ensure compliance with program requirements. This role also involves outreach, education, and participation in community initiatives that support the organization’s mission.

Qualifications

• Candidates should possess strong case management and client service skills, including needs assessment, service planning, and resource referral.
• Candidates should possess communication and interpersonal skills, such as active listening, clear verbal and written communication, and the ability to build trust with diverse populations.
• Candidates should possess organizational and documentation skills, including accurate recordkeeping, time management, and attention to detail.
• Candidates should possess collaboration and community partnership skills, including the ability to work with multidisciplinary teams and coordinate services with external agencies.
• Relevant qualifications such as a bachelor’s degree in social work, human services, psychology, or a related field, or equivalent experience in social services or non-profit settings, are beneficial.
• Knowledge of local community resources, anti-poverty programs, and basic understanding of barriers to self-sufficiency is beneficial.
• Proficiency with standard office software, ability to learn case management systems, and a valid driver’s license with reliable transportation for local travel may be required.
• Maintains an acceptable child abuse history clearance, acceptable criminal record report, any other acceptable clearance required, and negative drug and alcohol screenings.