Case Manager

The Salvation Army USA Central Territory; Omaha (NE); On-site; USD 40,000 - 46,000; Full time

Job summary

The Salvation Army USA Central Territory seeks a full-time Case Manager in Omaha, Nebraska. This role involves providing individualized case management and supportive services for homeless individuals seeking employment through the A Way to Work program. Responsibilities include collaborating with community agencies, assisting with job coaching, and maintaining accurate client documentation. A Bachelor's degree in social work or related field is required, along with relevant experience. The compensation is between $20.00 and $22.00 per hour.

Qualifications

• Bachelor's degree in social work or related field or minimum of two years equivalent experience.
• Case management with homeless population experience preferred.
• Ability to maintain effective working relationships.

Responsibilities

• Provide individualized case management and supportive services for homeless individuals.
• Promote and advertise the program by collaborating with community agencies.
• Educate program participants about available community resources.

Skills

Communication skills

Flexibility

Administrative skills

Problem-solving

Cultural sensitivity

Education

Bachelor's degree in social work or related field

Two years equivalent experience

Job description

Full Time Monday- Friday 8:30 A.M.- 4:30 P.M., Pay Range: $20.00- $22.00 Per Hour

Summary/Primary Purpose

Provide individualized case management and supportive services for homeless individuals who are seeking employment and services through The Salvation Army's A Way to Work program.

Essential Duties and Responsibilities

• Promote and advertise program by collaborating and building professional working relationships with community agencies and employers.
• Knowledge and identify appropriate community resource for program participants
• Provide and utilize problem solving strategies and crisis intervention techniques as needed.
• Complete program participant screenings, assessments, all required intake and onboarding documentation process.
• Complete all required documentation and maintain client files including, individual service plans and ongoing case management.
• Assist with supervising program participants on the work site.
• Educate program participant about available community resources and entitlements and refer them to appropriate community resources as needed.
• Act as an advocate for the program participant with community resources and employers.
• Assist program participant with job coaching and job skills training to include mock interviews, applications, and resume.
• Meet with program participants in the community and monitor progress related to their goals.
• Provide aftercare services after successfully gaining employment for up to 90 days.
• Follow TSA program policies, processes, and emergency procedures.
• Maintain and update client documentation including accurate and timely entry into the internal Salvation Army database system.
• Maintain monthly statistics for all program participants.
• Participate in community meetings and task force meetings when available.
• Provide program coverage as needed.
• Provide on call support on a rotating basis, as scheduled.
• Driving is required function of the position.
• All other duties as assigned.

Supervisory Responsibilities

N/A

Education and/or Experience

Bachelor's degree in social work or related field or minimum of two years equivalent experience. Case management with homeless population experience preferred.

Qualifications

• Ability to comply with ethics and professional boundaries.
• Ability to be flexible and able to work on multiple projects or tasks simultaneously
• The ability to access payroll, timekeeping, and personal data via a web-based system.
• Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to detail and filing.
• Good communication skills both written and spoken, and ability to maintain effective working relationships.
• Demonstrated ability to handle confidential matters.
• Sensitivity to the service population's cultural and socioeconomic characteristics.

Other Qualifications

Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Certificates, Licenses, Registrations

Must complete CPR/First Aid training upon hire and maintain active certification for the duration of employment. Must complete Non-violent Crisis Intervention (CPI) training upon hire and maintain certification for the duration of employment. These trainings and any others required for employment will be provided by the employer. Must secure 12 in-service hours annually.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee may often be required to engage in rigorous activities. Limited amount of physical effort required associated with walking, standing, lifting, and carrying objects (50 lbs.)

Working Conditions

This position may require working in outdoor weather conditions. The noise level in the work environment is usually moderate but can be loud at times.

Religious Requirement

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.