Case Manager

Emory Valley Center Inc; Oak Ridge (TN); On-site; USD 60,174,000 - 63,480,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid Time Off

Life Insurance

TextCare

Employee Assistance Program

Wellness program

Job summary

Emory Valley Center Inc in Oak Ridge, TN is seeking a dedicated Case Manager to coordinate and oversee individualized care plans, ensuring individuals receive the right support and resources to achieve their goals.

This full-time role emphasizes strong organization, clear communication, and collaboration with multiple agencies. LPN preferred; or Medical Assistant certificate with at least one year of experience; a valid TN driver’s license is required; comprehensive benefits available.

Qualifications

• LPN preferred; or Medical Assistant cert with at least 1 year of experience.
• Case management experience preferred.
• Knowledge of community resources and healthcare systems.
• Ability to handle confidential information with discretion.

Responsibilities

• Assess individuals' needs and develop personalized care plans.
• Coordinate services across agencies and providers.
• Monitor progress and adjust care plans as necessary.
• Advocate for individuals to ensure appropriate support.
• Maintain accurate and detailed case records.
• Collaborate with team members and external stakeholders.
• Provide guidance to individuals navigating complex systems.

Skills

Case management

Communication

Organization

Confidentiality

Community resources

Problem-solving

Education

LPN license

Medical Assistant certificate

Associate’s Degree

Job description

Description

Case Manager

• Pay: $21 (BOE)
• Employer Paid Benefits (No Cost to You!): TextCare, Life Insurance, EAP with Enhanced Behavioral Health, Wellness Program, and Paid Time Off (PTO).
• Benefits: Medical, Dental, Vision, Retirement Plan, and more!
• Position: Full-time

We are seeking a dedicated and compassionate Case Manager to join our team. In this vital role, you will coordinate and oversee individual care plans, ensuring individuals receive the appropriate support and resources to achieve their goals. If you are committed to making a positive impact and possess strong organizational skills, we encourage you to apply.

KEY RESPONSIBILITIES:

• Assess individual's needs and develop personalized care plans
• Coordinate services and resources across multiple agencies and providers
• Monitor individual's progress and adjust care plans as necessary
• Advocate for individuals to ensure they receive appropriate support
• Maintain accurate and detailed case records
• Collaborate with team members and external stakeholders to optimize individual outcomes
• Provide guidance and support to individual navigating complex systems

SKILLS AND QUALIFICATIONS:

• Proven experience in case management, social services, or related roles
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Ability to handle sensitive and confidential information with discretion
• Knowledge of community resources, healthcare systems, and social services
• Problem-solving skills and a compassionate approach to indvidual care

Requirements

MINIMUM REQUIREMENTS:

• TN Licensed Practical Nurse (LPN) preferred; or Medical Assistant certificates may be accepted as an alternative to LPN with at least one (1) year of experience. or, an Associate’s Degree or Five (5) years of healthcare or DDA experience may be accepted as an alternate to a LPN or Medical Assistant certificate.
• Case management experience preferred.
• DDA and Managed Care Organization (MCO) designated online training, First Aid, CPR, and Medication Certification course within first 90 days of employment, and any other required training.
• Person Centered Thinking Training.
• Emory Valley Center Orientation.
• Skills System training.
• Valid TN driver’s license and a good driving record.
• Annual registry, background, and motor vehicle record reviews are part of our commitment to safety.

BEHAVIORS/QUALIFICATIONS FOR SUCCESS:

• Establish and maintain a comfortable, supportive relationship with individuals receiving support and their families, ensuring their needs and preferences are prioritized.
• Develop and implement individualized support plans in collaboration with individuals, families, and service providers.
• Maintain effective communication and positive relationships with management staff, employees, and the public, demonstrating sensitivity to organizational needs and community perceptions.
• Stay informed about company operations, including DDA, CHOICES, and Employment and Community First CHOICES programs, to ensure compliance and effective service delivery.
• Present information, facts, and recommendations clearly and effectively in oral, electronic, and written formats.
• Exercise good judgment, responsibility, and independence in decision-making to support individuals and uphold organizational
• Proven ability to build trusting, supportive relationships with individuals and their families.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to present information clearly and persuasively in various formats.
• Demonstrated good judgment, responsibility, and the ability to work independently.
• Relevant experience in social services, case management, or related fields is preferred.

Benefits:

• Health, Vision, and Dental Insurance
• Free TextCare & Employee Assistance Program with Enhanced Behavioral Health
• 403(b) Retirement Plan
• Paid Time Off
• Life Insurance
• Referral Program
• Gym Membership and more!

Join our organization and be part of a supportive culture that values growth, diversity, and making a meaningful difference. We offer ongoing training, competitive benefits, and opportunities for professional development to help you succeed and advance in your career.

Emory Valley is an equal opportunity employer. It is the policy of the Center to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.