Case Manager

Harboroaks; Navarre (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) with match

FSA/HSA

Employee assistance program

Tuition reimbursement

Growth opportunities

Paid time off

8 holidays

Job summary

Twelve Oaks is seeking a compassionate and organized Case Manager to coordinate patient care and support treatment planning in a behavioral health setting.

The role emphasizes collaboration with the treatment team, discharge planning, and advocacy to improve patient outcomes. Veterans, transitioning service members, and individuals with military experience are encouraged to apply.

Qualifications

• Bachelor’s degree in Social Work, Counseling or related human service field is required.
• One or more years’ experience in a behavioral health setting is preferred.
• Previous experience with the patient population served by the facility is preferred.
• Previous experience in case management and/or utilization review is preferred.

Responsibilities

• Provide case management and care coordination services for clients/patients/residents in the facility.
• Coordinate continuum of care activities and ensure optimal resources, service delivery and compliance with external agencies.
• Conduct psychosocial assessments and individual, family and group sessions.
• Coordinate treatment and discharge activities and develop, implement, manage and evaluate care plans.
• Collect, correlate and provide clinical data to the treatment team.

Education

Bachelor’s degree in Social Work, Counseling or related human service field

Job description

Overview

Purpose Statement:

Twelve Oaks is seeking a compassionate and organized Case Manager to coordinate patient care, support treatment planning, and facilitate successful discharge and aftercare services. The ideal candidate will have strong clinical and communication skills and be committed to improving patient outcomes through collaboration, advocacy, and quality behavioral health services. This full‑time, benefits‑eligible position offers the opportunity to make a meaningful impact on the lives of those we serve.

Veterans, transitioning service members, and individuals with military experience are encouraged to apply.

BENEFITS:

• Medical, Dental and Vision insurance
• Life insurance
• Short Term and Long Disability
• 401(k) retirement savings plan with company match
• FSA and HSA
• Employee Assistance Program
• Tuition Reimbursement Program
• Growth Opportunities
• Paid time off
• 8 Paid annual holidays

Responsibilities

ESSENTIAL FUNCTIONS:

• Provide case management and care coordination services for clients/patients/residents in the facility.
• Responsible for coordinating continuum of care activities for assigned clients and ensuring optimum utilization of resources, service delivery, and compliance with external agencies and referral sources requirements.
• Responsible for psychosocial assessment and for conducting individual, family and group sessions.
• Conduct various duties related to coordinating treatment and discharge activities, as needed.
• Provide quality care through developing, implementing, managing and evaluating client/patient care plans.
• Collect, correlate and provide clinical data to the treatment team.
• Convey medical criteria and clinical information between the insurance provider and treatment team as warranted.
• May also correlate clinical data for business office as required.
• Coordinate in a timely manner, issues or activities relevant to the treatment team.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor’s degree in Social Work, Counseling or related human service field required.
• One or more years’ experience working in a behavioral health setting preferred.
• Previous experience with the patient population served by the facility preferred.
• Previous experience in case management and/or utilization review preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Current license required within the state the facility is operating in if required.
• CPR and de‑escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

This position requires a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse. In accordance with Florida law, employers must provide applicants with direct access to information about the state’s background screening requirements.

To learn more about disqualifying offenses, exemption procedures, and screening timelines, please visit the Agency for Health Care Administration (AHCA) Background Screening Education & Awareness webpage:

https://info.flclearinghouse.com/education-awareness

Applicants are encouraged to review these requirements before applying.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.