Case Manager

Upper Bay Counseling and Support Services Inc; North East (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Flexible schedule

Job summary

Upper Bay Counseling and Support Services Inc seeks a Residential Case Manager to support individuals with serious mental illness in community-based settings. You will coordinate access to services, develop treatment goals with consumers, and provide recovery-oriented interventions to promote independence.

The role requires a Bachelor’s degree in a related field and strong communication skills; experience in mental health is preferred.

Qualifications

• Bachelor’s degree in social work, human services, psychology, or a related field.
• Experience working with individuals with mental health needs is preferred.
• Strong written, verbal, and interpersonal communication skills.

Responsibilities

• Coordinate and facilitate access to mental health, medical, social, financial, educational, and community support services.
• Develop individualized treatment goals in collaboration with consumers.
• Provide recovery-oriented interventions to promote independent living in the community.

Skills

Case management

Crisis intervention

Advocacy

Education

Bachelor's degree in social work or related field

Job description

Job description:Residential Case ManagerProgram: Residential Rehabilitation ServicesJob Type: Full-TimeCommunity-Based PositionUpper Bay Counseling & Support Services (UBCSS) is seeking a compassionate and motivated Residential Case Manager to support individuals living with serious and persistent mental illness. This position plays a vital role in helping consumers achieve greater independence, stability, and success in the community through care coordination, advocacy, and recovery-focused services.Why Join UBCSS?Meaningful work making a direct impact in the lives of othersOpportunity to support individuals on their recovery journeyCollaborative, multidisciplinary treatment teamCommunity-based role with variety and autonomyProfessional growth opportunities within a mission-driven organizationWhat You'll DoCoordinate and facilitate access to mental health, medical, social, financial, educational, and community support servicesDevelop individualized treatment goals in collaboration with consumersProvide recovery-oriented interventions that promote independent community livingTeach and model independent living skillsParticipate in treatment team meetings and care coordination activitiesAdvocate for consumers with healthcare providers, community agencies, and other service organizationsSupport development of social, coping and wellness management skillsSupport clients in developing natural community supports and meaningful social connectionsInitiate face to face rehab support services in the community and residential settingFacilitate recovery focused interventions aligned with Individual treatment plansMonitor medications and assist with treatment compliance as appropriateMaintain accurate and timely documentation within the electronic health record system in accordance with COMAR, Medicaid and agency requirementsMaintain billable documentation standards and productivity expectationsRespond to crisis, utilize de-escalation techniques and crisis management strategiesTransport and accompany consumers to appointments and community resources as neededPerform other duties that support consumer recovery and program operationsWhat We're Looking ForBachelor’s degree in social work, Human Services, Psychology, or a related field requiredExperience working with individuals with mental health needs preferredStrong written, verbal, and interpersonal communication skillsExcellent organizational and time-management abilitiesAbility to multitask and prioritize responsibilities in a fast-paced environmentStrong problem-solving skills and professional judgmentComputer literacy and experience with electronic documentation systemsValid driver's license and good driving record requiredIdeal CandidatePassionate about helping individuals achieve recovery and independenceAble to work effectively both independently and as part of a teamAdaptable, organized, and dependableComfortable working in a fast-paced behavioral health environmentCommitted to providing person-centered, recovery-focused servicesJoin UBCSS and help individuals build the skills, supports, and confidence needed to live successful and meaningful lives in the community.Benefits:401(k)Dental insuranceFlexible scheduleHealth insurancePaid time offVision insurance