CASE MANAGER

BI Incorporated; Napa (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401(k) Matching

Tuition Reimbursement

Job summary

BI Incorporated is seeking a dedicated Case Manager in Napa, California. The role primarily involves assisting youth in developing program plans and managing caseloads to foster effective re-entry into the community. You'll be crucial in documenting progress, conducting orientations, and supporting personal budgeting and educational involvement.

Candidates should possess a high school diploma, with a preference for a Bachelor's degree in Social Science, and at least one year of related experience. Bilingual skills in English/Spanish are favorable. This is an opportunity to make a meaningful impact in the lives of youth.

Qualifications

• High School Diploma or equivalent required; Bachelor's preferred.
• One year of experience as a Case Manager or two years in a related field.
• Familiarity with community corrections systems.

Responsibilities

• Prepare personalized programs for youth and documental progress.
• Assist youth in budget management, housing, and educational enrollment.
• Maintain confidentiality of sensitive information.

Skills

Clear report writing

Community corrections knowledge

Bilingual (English/Spanish)

Education

High School Diploma or equivalent

Bachelor's degree in Social Science or Human Services preferred

Tools

Computers and department software

Job description

Benefits Information

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

Under close supervision, the Case Manager provides support and structure to youth in developing program plans by managing a caseload and administering the policies and procedures of the program as directed by the contracting agency and the Program Manager. Learns, uses and models the principles of the "What Works" system through evidence-based practices in all interactions with participants and other staff members.

Primary Duties and Responsibilities

• The Case Manager prepares written personalized programs for each youth to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals.
• Reviews plan with youths and document progress or revisions so that they are gaining the life skills necessary to make a successful re‑entry into the community.
• The Case Manager assists youths to establish personal budget, locate suitable housing, enroll in educational and vocational programs and participate in family and community activities, as appropriate, to ensure that they are working towards financial independence.
• May orient youths upon arrival at facility to provide smooth assimilation into program including having them complete paperwork.
• The Case Manager makes entries into confidential youth files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensure files are secure to protect youth confidentiality.
• Verifies youths' pass plan through pass sponsorship according to contract so that the youth is accountable for his/her whereabouts in the community.
• The Case Manager prepares discharge reports within established time parameters upon youth release to summarize program performance and to satisfy contract requirements.
• Participates in Staffing meetings by sharing observations and recommendations regarding the facility, youths, and staff relations to identify and solve problems and function as a unified team.
• The Case Manager maintains confidentiality obtained through job duties regarding employees, vendors, youths, and outside agencies so that sensitive information is only given on a "need to know" basis
• Reports all program violations to direct supervisor and/or appropriate agency or official via the established reporting parameters.
• The Case Manager assists with conducting orientation meetings with new participants to explain program rules and regulations. Verbally explains the participant contract in detail to ensure that the participant understands his/her responsibilities.
• Sets participant schedules and specifies all approved activities-based Probation approval.
• Approves temporary schedule changes for approved activities.
• Communicate effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
• Works collaboratively with the customer in a professional and responsible manner to effectively serve the youth.
• Complies with work rules and policies as explained in the company Employee Handbook, and the Facility Policies and Procedures Manual; and responds positively to directives from managers and supervisors in a cooperative spirit to ensure conformance to standards.
• Adheres to attendance policy; be flexible to work overtime if needed, to ensure adequate coverage of the program and to ensure the safety and security of the youths.
• Complies with safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• High School Diploma or equivalent. A Bachelor's degree in Social Science or Human Services discipline or equivalent experience preferred.
• One (1) year experience as a Case Manager or two (2) years of work experience in a related field.
• Familiar with community corrections systems and current community corrections practices.
• Ability to write clear concise reports in English using correct grammar.
• Ability to add, subtract, multiply, divide, and calculate percentages.
• Must be able to react quickly and appropriately in an emergency situation.
• Bilingual in English/Spanish preferred, but not mandatory.
• Ability to work with computers and the necessary software typically used by the department.
• Ability to work in an in‑custody setting.