Case Manager

University of Miami; Miami (FL); On-site; USD 52,000 - 74,000; Full time

Job summary

University of Miami is seeking a Case Manager to coordinate the interdisciplinary plan of care from admission to discharge across the UHealth system. You will liaise with patients, families and healthcare staff to ensure timely, effective care and comprehensive assessment and planning.

Ideal candidates have a Bachelor's degree and at least three years of relevant experience, with strong communication and teamwork skills.

Qualifications

• Bachelor's degree in a relevant field.
• Minimum 3 years of relevant experience.
• Certification requirements as per department.
• Strong written and verbal communication.

Responsibilities

• Coordinate the integration of the social services function into patient care.
• Assist patients in understanding their conditions and possible medical treatments.
• Work with affiliated agencies and acts as an advocate between service recipients and these agencies.
• Design health plans for patients, which contain several activities from administering medication to consulting with other healthcare personnel.
• Collaborates with other professionals to evaluate patients’ medical or physical conditions and relevant needs.
• Identifies environmental impediments to client or patient progress through interviews with patients and review of patient records.
• Monitors, evaluates, and records client progress per measurable goals described in treatment and care plan.
• Utilizes consultation data and social work experience to plan and coordinate patient care and rehabilitation, following through to ensure service efficacy.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

Bachelor's degree

Job description

CORE JOB SUMMARY

The Case Manager coordinates the overall interdisciplinary plan of care for patients, from admission to discharge. The incumbent also provides ongoing support and expertise through comprehensive assessment, planning, implementation, and overall evaluation of individual patient’s needs. An employee in this position acts as a liaison between patients, families, and healthcare personnel to ensure necessary care is provided promptly and effectively.

CORE JOB FUNCTIONS

1. Coordinates the integration of the social services function into patient care.
2. Assists patients in understanding their conditions and possible medical treatments.
3. Works with affiliated agencies and acts as an advocate between service recipients and these agencies.
4. Designs health plans for patients, which contain several activities from administering medication to consulting with other healthcare personnel.
5. Collaborates with other professionals to evaluate patients’ medical or physical conditions and relevant needs.
6. Identifies environmental impediments to client or patient progress through interviews with patients and review of patient records.
7. Monitors, evaluates, and records client progress per measurable goals described in treatment and care plan.
8. Utilizes consultation data and social work experience to plan and coordinate patient care and rehabilitation, following through to ensure service efficacy.
9. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education: Bachelor's degree in relevant field required

Experience: Minimum 3 years of relevant experience required

Certification and Licensing: Refer to department description for applicable certification requirements

Knowledge, Skills and Abilities:

• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida’s only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We’re the challenge you’ve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status

Full time

Employee Type

Staff