Case Manager

Phoenix Group Home, LLC; Marietta (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Path Behavioral Healthcare is seeking a dedicated Case Manager to coordinate outpatient behavioral health services in Marietta, OH. You will assess client needs, plan and implement care, and monitor progress within the treatment team, ensuring safe, compliant, and cost-effective outcomes.

You will collaborate with therapists, families, and community resources to support treatment plans, crisis planning, and discharge readiness, while maintaining accurate EHR records and meeting policy

Qualifications

• Requires a High School Diploma or GED; Bachelor's degree preferred.
• Minimum 3 years of case management experience.
• Strong verbal and written communication skills required.
• Ability to work under stress and irregular hours.
• Competency in using electronic health records (EHR) and telemedicine tools.
• Background checks including clean MVR are required.

Responsibilities

• Act as liaison between therapist, care team, client and family to coordinate care.
• Arrange family visits and transport; ensure client needs are met.
• Maintain clear communication with family, referrals, and Path Behavioral Healthcare.
• Attend court hearings as appropriate.
• Ensure documentation and billing adhere to policy and compliance standards.
• Coordinate and monitor client care within the ISP and community services.

Skills

Communication skills

Interpersonal skills

Verbal communication

Written communication

HIPAA compliance

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

EHR system

Telemedicine platform

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

Full Time Marietta, OH, US

TITLE:Case Manager, Behavioral Health RESPONSIBLE TO:Regional Leadership WORK AREA:Outpatient sites and Community

SUMMARY:The Case Managers primary role, under the direction of Regional Leadership and the Case Manager Supervisor, is to provide support and coordinating services based on client needs and treatment plans. The case manager will actively engage in a professional, collaborative process to support our clients' mental and physical health needs. As a Case Manager, you will assess, plan, implement,coordinate,monitor,advocate,andevaluatetheoptionsandservicesrequiredtopromote health, quality, and cost-effective outcomes for our clients, ensuring patient safety and adherence to quality care standards.

Inthisrole,youwillworkcloselywithothercareteammemberstoplan,link,advocate,coordinate, and monitor client care. This collaboration will help clients access a wide range of resources, including but not limited to health services, financial assistance, housing, employment, education, and social services. The Case Manager is also responsible for successfully managing their caseload and communicating with the treatment team as it relates to Case Management across various disciplines.

BLOODBORNE PATHOGEN CATEGORY I:Taskswithactualblood/bodyfluidexposureare not included in this position’s duties as the job requires therapeutic counseling only.

DUTIESANDRESPONSIBILITIES

Day-To-Day Responsibilities

• Actasaliaisonbetweenthetherapist,othercareteammembers,client,andclient'sfamily to coordinate the best care.
• Arrangefamilyvisits,coordinatetransportation,andensureclients'needsaremet.
• Maintainclearandongoingcommunicationbetweenthefamily,referralsource,andPath Behavioral Healthcare.
• Attendcourthearingsasappropriate.
• Ensuredocumentationandbillingadheretopolicy,PathBehavioralHealthcarestandardsof practice, and all applicable compliance standards within the EHR system.
• Maintaincompliancewithchart/documentationauditcriteria,billingreviews,andPhase System of Care requirements.
• Attendsupervisoryandteammeetings;presentaccuratecasemanagementreportsreflecting services provided and clients' responses to treatment.
• Facilitateindividualandgroupmeetingsasassigned.
• Serveonagency qualityassurance orothercommitteesasassigned.
• Facilitate the further development of daily living skills if identified by the client and/or parent or guardian.
• Addressandresolveclient/guardianconcernsinatimelymanner.
• Oversee the implementation of the individual plan of service, supporting the client's aspirations,goals,anddesiresforoptimizingindependence,promotingrecovery,and developing and maintaining natural support systems.
• Ensureongoingclientparticipationindiscussionsoftheirplans,goals,andstatus.
• Identifyandaddressgapsinservice,aswellasmonitorunderandover-utilizationof authorized services.
• Identifyandassistinbusinessdevelopment/referralsourcecommunicationandcollaboration efforts.
• Coordinateandassisttheclientincrisisinterventionanddischargeplanning,including community support systems following hospitalization.
• Maintainanorganizedpracticeandschedule,beatworkontimeandreadytowork,and leave work at the completion of client care responsibilities.
• Reduceclientreschedulingbyinformingtheappropriatepersonoftimeoffwork.
• MaintainstrictcompliancewithHIPAAguidelines,confidentialityagreements,billingand coding guidelines, and company policy.
• Maintainademeanorofpositiveprofessionalismandserveasamodelforothersto exemplify the mission and vision of Path Behavioral Healthcare.

Coordinationofthe IndividualSupportPlan (ISP)

• ServicesidentifiedintheISP.
• Assistancewithaccessingnatural supportsystems inthe community.
• Coordinationwithformalcommunityservicesandsystems.
• System monitoring.
• Coordinationandassistancein crisismanagementandstabilization.
• Clientadvocacyand outreach.
• Seekeducationandtrainingspecifictoclient care; provide client education.
• Mentalhealthinterventionsaddressingsymptoms,behaviors,thoughtprocesses,etc.,tohelp clients eliminate barriers to seeking or maintaining education and employment.
• Activitiesthatincreasetheclient'scapacitytopositivelyimpacttheirenvironment.
• AssumeadditionaldutiesasassignedbytheCaseManagerSupervisororRegional Leadership.

QUALIFICATIONS

Education:CandidatemusthaveaHighSchoolDiplomaorGED.Bachelor’sdegreeispreferred.

Experience:Candidatesmusthaveaminimumof3yearsofcasemanagementexperience.

Physical Effort: Thispositionrequirestheabilitytoworkunderstressfulconditionsandtowork irregular hours.

Communication Skills:Candidatesmustpossessexcellentverbalandwrittencommunicationskills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.

Interpersonal Skills:Thesuccessfulcandidatemustdemonstratetheabilitytointeractandassistin a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare.

Essential Technical/Motor Skills:Candidates must achieve competency in the Electronic Health Record(EHR)program,telemedicineservices,and anyadditionalsoftwareprogramsutilizedbythe company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.

Background:The candidate must pass all federal and state background checks, including a clean Motor Vehicle Record. Educational and work history will be confirmed in compliance with company policies.