Case Manager

Justice Resource Institute Inc; Lynn (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bilingual bonus

Health insurance

401K matching up to $800/year

Tuition reimbursement

Job summary

Justice Resource Institute (JRI) is seeking a Case Manager for the Young Parent Support Program. You will work with young parents under 23, delivering home-visiting outreach across Waltham and nearby towns, guiding families through development and self-sufficiency while coordinating groups and services.

The role includes weekly supervision, a training period, and opportunities for professional growth within JRI's supportive, equal-opportunity environment.

Qualifications

• Must be 21 years or older.
• Minimum of an Associate Degree in a human services field with at least one year of experience working with the target population; or a High school diploma/GED with at least two years of experience working with the target population.
• Experience as a parent or caregiver of a youth with emotional, behavioral or learning challenges is strongly preferred.

Responsibilities

• Visit assigned families weekly with a caseload of up to 15 families.
• Engage in groups to support families, including parenting skills sessions and financial literacy workshops.
• Participate in weekly supervision and monthly staff meetings; conduct child development screening and goal planning.
• Work from home-visiting model serving Waltham and surrounding towns with offices in Chelmsford, Acton, and Needham.

Skills

Outreach experience

Parent/caregiver experience

Education

Associate degree in human services

High school diploma or GED with experience

Job description

Are you the Case Manager we've been searching for? In this role, you will have the opportunity to share your passion for early childhood and supporting young families, by working with young parents!

JRI's Young Parent Support Program is a grant funded through the Department of Children and Families and supports young parents up to the age of 23. This program is free and voluntary to all participants who meet the sole eligibility criteria being a parent under the age of 23 (or a parent-to-be).

The goal of this program is to support young parents as they develop self-sufficiency skills necessary for adult life, while they are also navigating the developmental needs of their infants and young children. This program nurtures the inherent strengths that the young parent already possesses while supporting them through a social network system that can be confusing and overwhelming. YPS believes that all parents want the best for their children; however, many of our young parents have encountered obstacles and stressors that may impact their parenting skills. The Young Parent Support program works with many community agencies as we seek to support the unique needs of every individual.

Compensation

The pay range for this position is $20.00 to $26.00 per hour. The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience, education, licensure, certifications and qualifications. This range may be modified in the future.

Sign-on Bonus: We are offering a $1,000 sign on bonus paid out in full after 6 months of employment.

In this role, you will:

The YPS Case Manager primarily operates under a home-visiting model. This is an outreach position that services Waltham and the surrounding towns. We have physical offices in several towns that you would be able to work out of if needed. The closest offices are located in Chelmsford and Acton. We also have a corporate office in Needham. You will be required to participate in weekly supervisions as well as monthly staff meetings with our YPS team.

Each Case Manager visits their assigned families weekly, managing a caseload of no more than 15 families. Alongside Case Management responsibilities, we provide various groups to support our families' needs. These groups include:

• Parenting skills sessions
• Financial literacy workshops
• New mothers' gatherings

Active participation in these groups is highly encouraged and expected from staff. The role encompasses individual, group, and community outreach responsibilities. You will be supported by weekly supervision with your supervisor, and regular team meetings with colleagues in your program. An intensive training period exists to orient you to both the agency’s culture and policies. You will receive training to help you develop and grow your knowledge of infant and child development, parent-child interactions as well as build your skills in assessing family needs, conducting child development screens, identifying safety risks and developing goal plans with families.

Why JRI?

• Be who you are! JRI is committed to creating a workplace built on respect, collaboration, and opportunity, where every employee is valued and supported in making a meaningful impact.
• We offer a $2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients!
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
• Access to our excellent Blue Cross medical and Delta Dental benefits.
• Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities! You will have access to free CEUs and training opportunities focused on evidence-based practices!
• Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program.
• Generous paid time off up to 19 days for full time employees in your first year and much more!

Requirements:

• Must be 21 years or older.
• Minimum of an Associate Degree in a human services field with at least one year of experience working with the target population; or a High school diploma/GED with at least two years of experience working with the target population.
• Strongly preferred experience as a parent or caregiver of a youth with emotional, behavioral or learning challenges and experience accessing systems for support for your child’s needs.
• Be available to work some evenings. Weekends and holidays are not required.
• Must maintain valid driver’s license, as outreach and transporting people served is required.
• Background and driving record checks will be performed.

At JRI, we are committed to fostering a workplace where every team member feels valued and respected. We believe that a culture built on mutual respect, collaboration, and opportunity allows our staff to thrive and do their best work. By supporting one another and recognizing each person's contributions, we create an environment where people can grow, develop their skills, and make a meaningful impact in the communities we serve. JRI is an equal opportunity employer.

Qualifications

Education

Required

High School or better.

Preferred

Associates or better.

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.