Case Manager

The Help Group; Los Angeles (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

403b Retirement Plan

Vacation and Sick Leave

Employee Assistance Program

Life Insurance

Job summary

The Help Group in Los Angeles is seeking a full-time Family Support Case Manager for the Partnerships for Families program. You will provide case management to at-risk families, linking them to housing, education, mental health, and social services, and collaborate with therapists on family-centered plans.

Bilingual in Spanish is required. A Bachelor’s degree in Social Work or related field and at least one year of experience with children and families are expected.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Counseling, or a related field required
• Minimum one year of experience working with children, adolescents, and families
• Familiarity with family-centered, strengths-based services and group facilitation

Responsibilities

• Provide case management services to high-need, at-risk families, including assessing needs and connecting clients to housing, education, vocational, mental health, and social service resources
• Collaborate with therapists and families to develop and support individualized, family-centered Family Support Plans
• Participate in multidisciplinary team meetings and support coordination with families, extended supports, and community partners
• Conduct outreach, assist with program events, and facilitate family-based activities as assigned
• Maintain accurate and timely documentation, assist with outcome measures, and support safety planning in accordance with program guidelines
• Support program operations by attending trainings and meetings, providing translation as needed, maintaining confidentiality, and adhering to all agency policies and procedures

Skills

Bilingual in Spanish

Case management

Multidisciplinary teamwork

Community resources knowledge

Strong communication

Education

Bachelor’s degree in Social Work or related field

Job description

• Bilingual in Spanish required

If you’re driven to make a meaningful difference in your community and help shape brighter futures, Help Group is the place for you. As one of the largest nonprofits of our kind in the United States, we support individuals and families impacted by autism spectrum disorder, ADHD, developmental delays, abuse, mental health challenges, and social-emotional needs through a wide range of programs, including academics, therapy, vocational training, and family services.

One of these programs, Partnerships for Families (PFF), is an early intervention initiative focused on preventing child maltreatment and strengthening families. Serving expectant parents and caregivers of children ages 0–5, PFF provides in-home therapeutic support, education, and resources to help families create safe, nurturing environments and build healthy futures.

At the heart of our mission is a commitment to empowering individuals to reach their full potential. Join us and discover a meaningful, rewarding career making a lasting impact.

Position Details

• Full-Time
• Locations: Sherman Oaks and Lynwood

Key Responsibilities

• Provide case management services to high-need, at-risk families, including assessing needs and connecting clients to appropriate housing, education, vocational, mental health, and social service resources
• Collaborate with therapists and families to develop and support individualized, family-centered Family Support Plans
• Participate in multidisciplinary team meetings and support coordination with families, extended supports, and community partners
• Conduct outreach, assist with program events, and facilitate family-based activities as assigned
• Maintain accurate and timely documentation, assist with outcome measures, and support safety planning in accordance with program guidelines
• Support program operations by attending trainings and meetings, providing translation as needed, maintaining confidentiality, and adhering to all agency policies and procedures

Qualifications

• Bachelor’s degree in Social Work, Psychology, Counseling, or a related field required
• Minimum one year of experience working with children, adolescents, and families
• Familiarity with family-centered, strengths-based services and group facilitation
• Ability to work effectively as part of a multidisciplinary team
• Knowledge of the local community and experience working with diverse populations
• Bilingual in Spanish required

Benefits

Help Group offers wonderful training opportunities, a supportive, professional work environment, and great benefits, including:

• Insurance plans for Medical, Dental, Vision, and Life Insurance - options for 100% employer sponsored plans
• 403b Retirement Plan
• 529 College Savings Plan
• Employee Assistance Program through United Healthcare
• Flexible Spending Account
• Vacation and Sick Leave
• Benefit Hub - Employee Rewards and Incentives
• Pet Insurance

Learn more about our Partnerships for Families

The salary range represents the low and high end of the salary someone in this role may earn as an employee of Help Group. Salaries will vary based on various factors, including but not limited to, professional and academic experience, certification, training, responsibilities of the position, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. Help Group reserves the right to modify this pay range at any time. If your requirements fall outside of this range, you are still welcome to apply.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.