CASE MANAGER

Apis Services, Inc.; Lansdale (Montgomery County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

$1,000 Retention Bonus

$250 Employee Referral Bonus

Job summary

Apis Services, Inc. is looking for a compassionate Case Manager for Genny’s Place in Lansdale, PA, to support individuals experiencing homelessness. The role involves coordinating services, connecting clients to resources, and assisting them in achieving their recovery and housing goals.

The ideal candidate will have experience in behavioral health services, strong communication skills, and a commitment to ethical practice. Join a mission-driven team to make a meaningful impact in the community!

Qualifications

• Minimum of 2 years of experience in behavioral health, substance use, or IDD services.
• Case management experience preferred.
• Valid driver's license and reliable transportation required.

Responsibilities

• Coordinate services and connect individuals to community resources.
• Provide community-based case management services focused on housing stability.
• Complete assessments and maintain accurate documentation in compliance with standards.

Skills

Communication skills

Interpersonal skills

Problem-solving skills

Organizational skills

Education

Bachelor’s degree in Human Services or related field

Tools

Electronic documentation systems

Job description

Case Manager – Homeless Services (Genny’s Place)

Lansdale, PA

Full-Time

Bonus Opportunities

• $1,000 Retention Bonus (paid after 90 days of successful employment)
• $250 Employee Referral Bonus

Program Overview

RHD Montgomery County Homeless Services offers a safe place to stay and assistance for individuals experiencing homelessness, helping them transition towards independent living. This is a new site located in Lansdale, PA, and the program specifically caters to single adults without housing. Clients have access to dedicated caseworkers who help them find permanent housing and apply for necessary benefits. Additionally, we provide practical support such as laundry facilities, transportation, meals, clothing, and essential life skills training.

This program provides a safe environment and comprehensive support services to help individuals transition to stable, independent living. Services include case management, housing support, life skills training, and access to essential resources.

Position Overview

The Case Manager plays a critical role in supporting participants at Genny’s Place by coordinating services, connecting individuals to community resources, and helping them achieve their recovery and housing goals.

This role requires a compassionate, proactive professional who can advocate for participants, manage multiple responsibilities, and work collaboratively within a multidisciplinary team.

Key Responsibilities

Team-Based Planning

• Collaborate with a multidisciplinary team to develop and implement person-centered recovery plans
• Partner with participants, clinical staff, and community stakeholders to support goal achievement
• Build and maintain relationships with community agencies and service providers

Direct Client Support

• Provide community-based case management services focused on housing stability, recovery, and independence
• Assist participants with accessing benefits, housing, and community resources
• Transport participants to appointments and support engagement in services

Administrative & Documentation

• Complete assessments, service plans, and required documentation in compliance with organizational and regulatory standards
• Maintain accurate and timely records in accordance with program and funder requirements
• Identify service gaps and recommend improvements to enhance program effectiveness

Qualifications

• Bachelor’s degree in Human Services or related field preferred (or equivalent experience)
• Minimum of 2 years of experience supporting individuals in behavioral health, substance use, or IDD services
• Case management experience preferred
• Valid driver’s license and reliable transportation required
• Intermediate computer skills and ability to use electronic systems

Core Competencies

• Strong communication and interpersonal skills
• Ability to build trust and rapport with diverse populations
• Knowledge of community resources and behavioral health systems
• Crisis intervention and problem-solving skills
• Organizational skills and attention to detail
• Commitment to ethical practice, confidentiality, and person-centered care

Why Join Us?

• Make a meaningful impact supporting individuals experiencing homelessness
• Be part of a mission-driven, collaborative team
• Opportunities for professional growth and development

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.